Top Technology News

As the restaurant industry accelerates its modernization efforts, Qu’s powerful platform and strategic innovations culminated in a watershed year of exceptional growth and milestones in 2024. Major milestones achieved by the Qu team in 2024 include an impressive 112% recurring revenue growth (ARR) and 125% site growth driven by nearly 40% new enterprise customers. Over […]

Restaurant Technologies has named Diana Geseking its first Chief Legal Officer, a promotion from her previous position of General Counsel with the company. Geseking joined Restaurant Technologies in 2019 and has been responsible for overseeing the organization’s legal functions and executing its legal strategy to align with overall business objectives. She has built a high-performing […]

Shake Shack Inc. announced the appointment of Justin Mennen as Chief Information and Technology Officer, effective January 13, 2025. Mennen will report to Rob Lynch, CEO of Shake Shack, and will oversee all aspects of technology. “Justin brings a wealth of experience as a technology leader to Shake Shack, along with an impressive track record […]

Presto Automation, a leading provider of AI-driven solutions for the quick-service restaurant industry, announced the conclusion of its Article 9 sale process and the successful auction results from December 3, 2024 of the Presto Automation business. Remus Capital led a group of investors including Link Ventures and PRST’s prior lender, Metropolitan Partners Group, to acquire […]

Qualtrics, the leader and creator of the experience management (XM) category, announced that Jollibee Group, one of the largest and fastest-growing restaurant companies in the world, has selected Qualtrics to elevate customer experience for its brands that include Jollibee, The Coffee Bean and Tea Leaf, and Smashburger. “The multi-year agreement underscores our commitment to delivering exceptional experiences for […]

Tock, a leading reservation platform for hospitality businesses, including restaurants, wineries and hotels, has expanded its Reserve with Google capabilities to offer customers the ability to showcase all experiences, including those requiring prepayment and deposits, directly in Google search results. This expanded integration complements Tock’s existing Reserve with Google feature for free bookings, aiming to increase […]

PAR Technology Corporation, a global foodservice technology company, announced its acquisition of Delaget, LLC (“Delaget”), a leading provider of restaurant analytics and business intelligence solutions.  The transaction closed on December 31, 2024. Founded in 2001, Delaget serves over 30,000 locations, with 125+ brands among its customers (including 40 of the top 50 North America-based restaurant […]

Hi Auto, a leader in conversational AI for the drive-thru, announced the appointment of Daniel Goldfeld as Vice President of Customer Success. In this role, Goldfeld will lead the customer-facing teams across pilots, scale, customer success, and support, driving seamless pre- and post-sale experiences to ensure long-term customer satisfaction and success. He will report to […]

Flybuy, an AI-powered platform that uses mobile location and machine learning to streamline the guest experience, announced its strategic partnership with KFC as part of the brand’s innovative new concept, Saucy by KFC, store focusing on extreme efficiency through technology.  KFC’s new concept store, Saucy by KFC, is digital-centric and leverages cutting-edge technology, aims to […]

Qu, the leading provider of cloud-based unified commerce solutions, announced that Playa Bowls, the popular fast-casual brand known for acai bowls and smoothies, has selected Qu’s enterprise platform to modernize its point-of-sale (POS), improve kitchen systems and provide real-time reporting to support its ambitious growth. The Qu platform will enhance operations, improve menu management, and […]

Today, Square announced a new partnership with Sysco, a leading global foodservice distributor, along with a number of new features to help food and beverage sellers run their businesses with ease. With new strategic partnership, Square and Sysco bring better technology to more restaurants For more than a decade, Square has delivered innovative products to […]

Bites, a leader in AI-powered knowledge-sharing solutions, announced its collaboration with Unilever Food Solutions to enhance real-time communication and streamline knowledge distribution for frontline teams. Using Bites’ innovative, integrated platform, Unilever FS has created a professional communication and training layer on top of familiar channels such as SMS, WhatsApp, and MS Teams, enabling seamless and […]

SoundHound AI announced details of a deal with Church’s Texas Chicken, one of the largest quick-service chicken restaurant chains in the world, to provide the global chain with a voice AI-powered drive-thru ordering solution. Church’s Texas Chicken drive-thru guests will have the option to place their order using SoundHound AI’s Dynamic Drive-Thru solution. This breakthrough AI voice […]

Bikky, a customer data platform built exclusively for multi-unit restaurants, announced a partnership with Haven Hot Chicken, a rapidly expanding Nashville-style Hot Chicken concept. Founded in 2020 by four local restauranteurs, Haven Hot Chicken has found wild success bringing the best Hot Chicken and Not Chicken its guests have ever had. The brand opened their ninth […]