Category: Operations


Back of the House

Yampa Sandwich Company Opening in Denver

Yampa Sandwich Company, the fast-casual premium sandwich restaurant with six locations in Colorado, announces the opening dates for its two new Denver-area locations. The Jefferson Market shop will open on Thursday, December 7, and the Walnut Creek location is set to open its doors to guests in mid-December (official date will be confirmed shortly). The […]

Pokeworks Signs Area Development Deal in Northern California

A systems engineer looks at organizational systems and identifies ways to be more efficient. So it makes sense that Deanne Austin, a recently retired systems engineer, would look to become a Pokeworks franchise owner – to combine her organizational skills and her entrepreneurial spirit. Austin, a Napa, Calif. resident, has been a self-proclaimed Pokeworks fan for many […]

Dillas Quesadillas Celebrates 10 Years of Business

Dillas Quesadillas (pronounced Dill-uhs), the North Texas-based fast-casual restaurant chain specializing in cooked-to-order Primo quesadillas, is celebrating 10 years of business and its core values of “Good Food. Good People. Good Times.” since its establishment in 2013. The milestone is a reflection of the brand’s success and exponential growth that is slated for the next decade.  In […]



Charitable Giving

Wing Snob Starts Partnership with GiftAMeal

GiftAMeal, an innovative cause-marketing program that turns customer photos into meals for local families in need, announces its collaboration with Wing Snob. Starting December 1, 2023 GiftAMeal will be implemented at all 31 Wing Snob locations, marking a significant step forward in their shared mission to combat hunger and support local communities.  Wing Snob, renowned for its […]

Cookie Co. Partners with Food Finders in Honor of National Cookie Day

As National Cookie Day approaches, Cookie Co., an emerging franchise providing gourmet desserts, announced a partnership with the non-profit Food Finders to make this year’s celebration even more special. National Cookie Day, celebrated annually on December 4, is a day dedicated to indulge in cookies. Cookie Co. will be giving away free mini chocolate chip […]

Wendy’s to Donate Over $100K to Charitable Organizations

This Giving Tuesday, The Wendy’s Company announced that it will make charitable donations to a variety of organizations in the U.S., Canada and United Kingdom that align with Wendy’s core categories of charitable support: foster care adoption, hunger and food integrity, youth and families, and vibrant communities. These contributions are part of Wendy’s Community Giving Program, which […]



Customer Experience

Vitality Bowls Announces New Loyalty Program

Vitality Bowls, the Northern California-born superfood café franchise known for its nutritious and allergy-friendly dishes, has announced the unveiling of its brand-new loyalty program in partnership with Incentivio. The refreshed program called the Vitality Bowls Loyalty Club, will reward devoted customers with deals and freebies, streamline online ordering, and enhance the brand’s digital presence with […]

TOUS les JOURS Unveils ‘Merry Wiggle Christmas’ Holiday Cake Collection

TOUS les JOURS, a French-Asian bakery café chain offering more than 300 artisan pastries, gourmet cakes, and desserts baked in-store daily, is unveiling its “Merry Wiggle Christmas” collection featuring 25 festive holiday cakes. Available now through Dec. 24, the “Merry Wiggle Christmas” collection was created in partnership with popular Korean lifestyle brand Wiggle Wiggle, known for its […]

Checkers & Rally’s Looks to Accelerate Arizona Growth

Checkers & Rally’s is rapidly expanding across Arizona markets with its network of existing operators. With its unique double drive-thru and bold flavors, Checkers & Rally’s has established a strong presence in Phoenix, which is known for its vibrant economy and diverse population. The brand’s rapid market growth comes as a result of dedicated multi-unit […]

ParTech Recognized for Innovation

ParTech, Inc. announced that PAR Technology’s Punchh and PAR Pay solutions have been recognized by MarTech Breakthrough, the Stevie Awards, and The SaaS Awards. “Our solutions are helping restaurants increase loyalty while streamlining their payment processing operations,” says Savneet Singh, CEO of PAR Technology. “These awards show the power of deep integrations between our products, […]


Pei Wei Plots Notable Growth and Menu Enhancements in 2023

The woks are burning bright at Pei Wei Asian Kitchen! After being acquired in 2019 by West Coast Capital, Pei Wei has been busy with enhancements to the flavor, growth and technology of the brand. Pei Wei’s partnership with Celebrity Chef Jet Tila has helped reinvent the menu with a wide variety of craveable pan-Asian […]



Employee Management

Interface Systems Names Sean Foley Chief Revenue Officer and Sunita Mani CMO

Interface Systems, a leading managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, announced that Sean Foley has been appointed to the role of Chief Revenue Officer and Sunita Mani to the role of Chief Marketing Officer. Over the last decade, Foley was instrumental in building Interface’s Customer […]


Krystal to Offers Digital Specials Throughout December

‘Tis the season to savor the flavor of festive bites. Krystal, the original quick-service restaurant chain of the South, is excited to unwrap its  ‘Krystalmas’ campaign, allowing guests to celebrate the holidays with unbeatable deals and delicious meals every day throughout December.  From Friday, December 1 to Sunday, December 31, Krystal will launch digital specials […]

Long John Silver’s Prioritizes International Growth

Long John Silver’s just ended its Franchisee Association Conference a few weeks ago, one held for the franchisees and partners of the brand. What was different this  time round was that for the first time ever, among the usual tables of delegates, there was an “international  table” consisting of multiple new international franchisees, and a full […]





POS Solutions

Restaurants Fight Back Against Pandemic with Paytronix Order & Delivery

The toughest situations foster innovation and experimentation, and that’s just how companies using the Paytronix Order & Delivery platform have tackled the COVID-crisis. Paytronix Systems, Inc., recently highlighted five brands that have successfully ramped up their takeout business with such innovations as grocery and alcohol sales, a ghost kitchen, and email marketing to support their […]

PAR Technology Announces New Brink POS Software API Integration

ParTech, Inc., a leading global provider of point of sale  solutions to the restaurant and retail industries, announced today a new partnership with Altametrics and Hubworks, a leading provider of cloud-based enterprise restaurant systems that provides food, workforce, and supply chain management to the world’s most successful restaurant companies, including Denny’s, Taco Bell, and Pizza […]



Fatburger to Offer 1.25-Pound Burger in Honor of Pepsi’s 125th Anniversary

Fatburger, the beloved all-American burger chain, announced it will join the celebration of the 125th anniversary of Pepsi. Bonded by a shared love for music and a passion for creating iconic moments, Fatburger and Pepsi will offer customers a massive celebratory 1.25 pound Fatburger, a free Pepsi, and a chance to win ultra-exclusive merchandise. Beginning December […]

IN Food Marketing & Design Announces Hot Trends for 2024

IN Food Marketing & Design, an ad agency specializing in the foodservice industry, announced the hot trends their team predicts will impact foodservice this coming year. Every person shared insights ranging from flavor trends to customer experiences to well-being and more. Just a few of the topics discussed:  • Frugal foodie: dining on a dollar… or […]

Captain D’s Newest Opening Comes in Claxton, Georgia

Captain D’s, the nation’s leading fast casual seafood restaurant, is continuing its successful real estate strategy of converting former restaurant spaces into a thriving seafood franchise with its newest opening in Claxton, Georgia. Opening Dec. 4th, the new Captain D’s is in a space formerly occupied by Hardee’s at 115 North Duval Street. It features a spacious dining room […]

Scooter’s Coffee Promotes Nick Jarecke to Chief Supply Chain Officer

Scooter’s Coffee announced the promotion of Nick Jarecke to Chief Supply Chain Officer. Harvest Roasting, the backbone of Scooter’s Coffee’s vertically integrated supply chain model, is the key differentiator for the coffee franchise. Through Harvest Roasting, Scooter’s Coffee roasts its own world-class coffee beans, lovingly bakes its own pastries, operates its warehouses at peak efficiencies […]

Noodles & Company Introduces Seven Surprise Holiday-Themed Crispy Flavors

Noodles & Company is spreading uncommonly good holiday cheer this season by unveiling its CrispiDays lineup. This new holiday-themed drop includes seven never-before-seen limited-edition Noodles Crispy flavors. For seven consecutive days starting Wednesday, December 6 through Tuesday, December 12, Noodles will reveal a new, craveable Crispy flavor each day that will be available for one […]

Smoothie King Now Serving App-Exclusive Holiday Blends

Smoothie King, the world’s largest smoothie brand, has rolled out its App-Exclusive Holiday Blends featuring the all-new Festive Cherry smoothie and the highly anticipated return of the fan-favorite Snickerdoodle smoothie. Packed with wholesome goodness and holiday magic, these limited-time smoothies are the perfect way to sip, savor, and sleigh through the season. Both holiday smoothies […]


Sustainability

Hopdoddy Shifts Toward Regenerative Agriculture Practices

Tuesday, on National Cheeseburger Day, Hopdoddy, an Austin based national brand who pioneered the better burger space, is making a large and public shift toward utilizing meats that are raised via regenerative agriculture practices, which is a way of farming that is immensely better for the consumer, the planet and the animal itself. “Enough with […]

Eco-Products Unveils Latest Impact Report

Eco-Products released its 10th annual report on its social and environmental responsibility efforts — now known as its Impact Report — detailing the company’s progress to date and highlighting its ambitions moving forward.  The new report outlined a variety of successes for Eco-Products in 2022, including helping more foodservice operators divert waste from landfills, advocating […]


Revenue Management Solutions Introduces Conjoint Analysis Solution

A tailored Conjoint Analysis solution from restaurant data leader Revenue Management Solutions is now available worldwide to restaurant operators developing new markets, menus and products in an increasingly complex environment. A pioneering name in pricing for nearly 30 years, RMS recognizes that restaurants need new solutions to revolutionize their competitive strategies and drive profitability. Its […]