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When Disaster Strikes
From Subway’s Jared Fogle problem to Chipotle’s E. coli and norovirus outbreaks, recent crises serve as a lesson in damage control.
Some Latin Love
Cuisine from South and Central America and the Caribbean provides plentiful menu opportunities.
The Top Stories of 2015
The biggest news of the year in the quick-service and fast-casual industries.
Good Fat, Bad Fat
Good fats help promote health while providing tastes chefs want.
The Delivery Debate
Delivery services are springing up around the country, giving operators a new sales channel—if it’s right for their brand.
The New Angle on Antibiotics
McDonald’s announcement that it would remove antibiotics from chicken could signal an industry-wide shift.
The Gold Standard
If you want to be like Chipotle—and everyone does—you just have to follow its recipe for success, which includes two main ingredients: its food and its people.
The Culinary Institute of America is a training ground for the world’s best chefs. And today more than ever, its influence is spreading to the entire foodservice world.
The Truth About Transparency
How to respond to consumers’ demands to know everything about your business.
Tale of Two Brands
McDonald’s used to own a majority stake in Chipotle. Now it might be losing its status as top industry influencer to Steve Ells & Co.
Krispy Kreme, Pizza Hut Earn Top Marks for Online Engagement
Technology and data company Engagement Labs, creator of eValue Analytics, released its ‘Total Social’ data rankings on the top U.S.
Chipotle's Boorito Returns to Highlight 'Unnecessary' Ingredients
Chipotle Mexican Grill announced the return of its longstanding and popular Halloween fundraiser, Boorito. On Saturday, October 31 between 5 p.m.
World Vegetarian Day—Not Just For Vegetarians
On this day, October 1, 2015, meatless-Monday advocates get to step out of the box and celebrate how far vegetable-forward cuisine has come with the c...
Report: Most Major Brands Fall Short on Antibiotic Policies
Last week, a group of consumer, health, and environmental groups released an antibiotic policy scorecard grading 25 of the largest limited-service bra...
Chipotle Continues 'Cultivating Thought,' Adds Contest
Chipotle Mexican Grill announced the latest installment of its popular “Cultivating Thought” author series, and with it a new online sweepstakes calle...
Chipotle Recruits Future Restaurateurs with Career Day
Chipotle Mexican Grill announced its first-ever National Career Day, taking place on Wednesday, September 9, with the goal of hiring 4,000 new employe...
Starbucks and Other Brands Kick Off Hiring Initiative
The 100,000 Opportunities Initiative, a national coalition of leading U.S.-based companies committed to hiring at least 100,000 Opportunity Youth by 2...
What "Healthy" Means and Why Fresh Matters
When researchers at the NPD Group started looking into changing consumption patterns, they noticed something odd and unprecedented: though Millennials...
Subway Shines in Mid-Year Buzz Rankings
The overall perception of quick-service restaurants has trended downward as a category with Subway still managing to maintain its brand as the top ach...
ACSI Report Shows Dropping Customer Satisfaction
Customers are less satisfied with fast food as their discretionary income improves and preferences shift in favor of quality over price, according to ...
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Delivery Beyond Pizza Up 33 Percent
Capriotti's Names DTT as Preferred Vendor
Noodles & Co. Features Gochujang, Authentic Flavors
Golden Chick and Heff's Burgers Team Up in Texas
Seafood Brands Prep for Volume, Innovation at Lent
Wienerschnitzel Brings Back Fan-Favorite Pastrami
Free Burritos, Employee Incentives Part of Chipotle Turnaround
Topper's Creamery Offers Franchising Guarantee
Newk's Serves Up Seafood Specials for Lent
Jack in the Box Issues 'Declaration of Delicious'
Ones to Watch