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Is Fast Food Still a Teenage Dream?
Teen patronage at limited-service restaurants has plateaued, but operators can still attract this consumer base—with a little effort.
Restaurants Need to Clean Up Their Act
A restaurant’s cleanliness can help draw customers in—or quickly repel them away.
The Vendor Advantage
From Coca-Cola rep to Firehouse Subs franchisee, Jeff Finnerty explains how to cross the aisle from vendor to operator.
Courting the Mysterious Millennial
New data show that Gen-Y consumers aren’t averse to brand loyalty; they just require a special approach.
How to Get Franchisee Satisfaction
The franchisee/franchisor relationship doesn’t have to be strained. Just follow these tips from those who do it best.
Artist Joe Puskas has helped Firehouse Subs stand out with innovative murals at every franchise.
Making Wages Work
How three brands are getting ahead of minimum wage increases.
How to Serve Your Neighbors
The National Restaurant Association Educational Foundation’s Restaurant Neighbor Awards honor brands that go the extra mile for their communities.
Putting Some Pop in Soda
Operators play with technology, craft procedures to make stand-out soda.
As more premium operators expand into drive thru, differentiating the experience is top of mind.
Firehouse Subs Opens First Airport Location in Jacksonville
Firehouse Subs brought its award-winning food and authentic firefighter heritage to travelers at Jacksonville International Airport on July 1.
Firehouse Broadens its Appeal with Smaller Subs
Firehouse Subs CEO Don Fox noticed a somewhat troubling trend.
Firehouse Subs Launches Small Subs Menu
Firehouse Subs launched its latest menu nationwide on Monday—Small Subs.
In-N-Out is America's Favorite Burger Chain
In-N-Out, Chipotle, Marco’s Pizza, Chick-fil-A, and Firehouse Subs topped respective categories in a new study to identify American consumers’ favorit...
Fast Casual Continues Its Winning Streak
Fast-casual chains, which are upscale quick-service restaurant concepts, continue to be on a winning streak, growing both in units and customer visits...
Papa Murphy's, Chick-fil-A Among America's Favorites
A new large-scale consumer study conducted by Market Force Information reveals America’s favorite quick-service restaurants chains in four popular foo...
Firehouse Subs Opens New Connecticut Unit
Firehouse Subs opened its first location in Glastonbury, Connecticut, on March 21.
Firehouse Subs Extends Birthday Reward Program
Firehouse Subs, the fast-casual chain known for hearty, oversized portions and steaming hot subs, is firing up guests with an enhanced birthday progra...
Firehouse Subs Names New Vice President of IT
Firehouse Subs announced the addition of its first vice president of Information Technology, Rob Jakoby, to its headquarters team; he will report to C...
Qdoba, Bruegger's to Attend Catering Sales Workshop
The Catering Institute's one-day Catering Sales Management Workshop will bring together restaurant-catering leaders looking to a build a better sales ...
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