Chain: McAlister's Deli

New Role for Former McAlister’s CEO

Brandstand Group announced that Philip Friedman, former CEO and president of the McAlister Corporation (McAlister’s Deli), has been named vice chairman of the Board of Directors at Brandstand Group, a premier restaurant brand marketing and communication firm. “We’re very fortunate and excited to welcome Phil Friedman to the Brandstand Group,” says president and CEO Chris […]

Operators Know Best

Phil Friedman, chairman and CEO of McAlister’s Deli, is a firm believer in independent research of a company’s franchisees. Getting an independent read on the health of his franchise system has led to important changes in key operational areas, such as marketing and distribution. “It gives us tangible communication and it builds the relationship,” says […]

10 Ways to Save

QSR tapped the best minds in the business to come up with a realistic list of ways operators could save thousands of dollars in less than one year. There’s no advanced logic or restaurant expertise needed—just a willingness to try new systems or make a few adjustments to existing protocols. From the bathroom to tax […]

10 Under 300

Lean and Mean In the past six months, Ed Frechette has noticed a trend. “People on Wall Street are coming to Au Bon Pain for meetings and interviews,” says Frechette, senior vice president of marketing for the Boston-based chain, which has locations in New York City. Financial executives are not the only ones looking to […]