Drive thrus get slower as the day goes on, with breakfast enjoying the fastest times and late night seeing the slowest.

Return to the Story

Drive-Thru charts

Menu Category:

• Speed of Service
• Accuracy
• Pre-Sell Time
• Customer Service
• Suggestive Sells
• Order Confirmation Board

 

Daypart:

• Speed of Service
• Accuracy
• Pre-Sell Time
• Customer Service
• Suggestive Sells

• Stations In Use
• Methodology