In today’s economy, rapid change is a fact of life.
The restaurant industry is one of the longest-lasting trades, permeating through cultural and generational shifts. Why?
"I feel seen." Throughout the past year, filled with millions of TikTok videos, tweets, and meme pages on Instagram, this t
Anyone who works in operations can tell you that influencing, let alone changing, customer behavior is not easy.
COVID-19 is one of the largest global crises we’ve ever experienced, challenging restaurants to balance the safety of their employees and customers with the necessity to remain pr
Many Americans have shifted to doing just about everything virtually, from work to school to happy hour.
Restaurants and fast-food outlets across the globe have been impacted dramatically by the ongoing pandemic, but with some restrictions
For restaurants, working with third-party food delivery apps is no longer optional. COVID has made it essential.
Without question, the global COVID-19 pandemic has increased our reliance on mobile and location technology from using public network data to building contact tracing apps to establishi