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7 Signs Your Applicant is the Best Choice
Streamline the hiring process and build a strong team with these interview questions.
An Undesirable Consequence
Some say misguided pro-labor push could threaten the franchise model.
3 Rules for Superior Customer Service
How to go above and beyond in making quick-serve diners feel well served.
The Cost of Outdated Pricing Strategies: Part 2
A look at pricing strategies that go beyond cost-plus and value-based pricing.
The Cost of Outdated Pricing Strategies
Operators are leaving dollars on the table by committing to cost-plus and value-based pricing.
Avoiding the Big Fro-Yo Freeze
Three tips for frozen-yogurt operators to survive market saturation.
Marketing as a Science: The End of Speculation
Leveraging mobile platforms allows operators to make marketing quantifiable.
Ten Tips to Survive Minimum Wage Increases
Increased minimum wages are a growing concern and unavoidable reality for many operators. Here’s what you can do about them.
Defining Mobile Payment Systems
Not all mobile payment systems are made equal and not all may be right for small-scale quick-service restaurants.
Small Chains Embrace Change
Brands with a smaller footprint focus more on customer feedback.
Study: Quick Serves Miss Opportunity in Customer Service
Empathica Inc., a leading global provider of Customer Experience Management (CEM) solutions to some of the world's most respected multi-unit enterpris...
Taco Bell Kicks Kids’ Meals, Toys To The Curb
Taco Bell made news early this week with CEO Greg Creed’s announcement that the brand would scrap kids’ meals and toys by January 2014—all in the name...
iTi Tropicals Hits YouTube With Tropical Fruit Videos
iTi Tropicals has launched a YouTube channel for food product developers that contains lively and informative videos, providing an in-depth look at so...
Bojangles’ Secures Spot As Fastest-Growing Chicken Chain
Bojangles’, a rapidly growingquick-service restaurant franchise known for its seasoned and marinated chicken, made-from-scratch buttermilk biscuits, D...
Restaurants Made Up 75% of Franchise Job Growth in June
U.S. private-sector franchise jobs increased by 27,910 during the month of June 2013, according to the ADP National Franchise Report.
Delivery Could Boost Sales, Especially With Hispanics
According to Restaurant DemandTracker, a recent survey of restaurant customers in the United States shows that some customers are looking for quick-se...
Restaurants To Face Competition From Retailers
Home meal replacements or prepared foods from supermarkets, drug stores, and other retail outlets will continue to capture share of the meal/snacks ma...
Fish and Seafood Sales Hit $14.7B in 2012
Total retail sales of fish and seafood products exceeded $14.7 billion in 2012, up from $13.3 billion in 2008, according to “Fish and Seafood Trends i...
Restaurant Industry Sales Fell Flat in June
Black Box Intelligence and People Report released the Restaurant Industry Snapshot for June, reporting flat sales during the month—a disappointment af...
Foodservice Dollar Volume Growth Slipped in June
First Data Corporation, a global leader in electronic commerce and payment processing, released its First Data SpendTrend analysis for June 1 to 28, 2...
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PizzaFire Raises $5,000 for Cleveland Children's Hospital
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