In the first full year following the onset of COVID-19, the country’s highest-earning restaurant chains battled for market share once again. Who grew in 2021? Who slipped? And who is ready to accelerate on the other side?   Dive into all the data, from total sales to AUVs to unit counts and growth, with this […]

Futuristic tech is already here to increase back-of-house efficiency.

Though the NPD Group has predicted the restaurant industry will recover 98 percent of 2019 traffic levels by the end of this calendar year, that doesn’t mean operations will resume pre-pandemic protocols. Digital ordering, which facilitates to-go orders and off-premises dining, has grown triple digits over the last two years, and is expected to continue […]

Here’s how restaurant security is adapting to industry changes.

Restaurant operators measure everything from guest experience to drive-thru speed and use these metrics to fine-tune operations, save on expenses, and drive sales. Yet while the restaurant industry spends $26–27 million annually on repairs and maintenance (R&M) for facilities and equipment, few brands pay the same attention to R&M as other critical operations.   When equipment […]

The new technology helping brands solve off-premises challenges.