Papa Johns is inviting customers to put every slice to the test with the launch of Snap a Pizza, Get a Free Pizza. Starting Monday, the two-week promotion turns pizza night into an opportunity to be heard, encouraging customers to share photos and honest feedback about their orders. By tapping into the everyday ritual of “the phone eats first,” Papa Johns is turning customer feedback into actionable insights that will help improve the customer experience, while rewarding participants with a FREE large one-topping pizza for sharing their unfiltered take. Real pizza. Real feedback. Real rewards.
“We see the pizza pics, the unboxings and the hot takes online every day, and we know our customers aren’t shy about sharing what they think,” said Chris Lyn-Sue, Global Chief Marketing Officer at Papa Johns. “With Snap Pizza, Get a FREE Pizza, we’re inviting that feedback directly. Every photo and every review helps us better understand what customers love and where we can improve as we continue our journey to deliver a better experience every time they choose Papa Johns.”
How Snap a Pizza, Get a Free Pizza Works:
Papa Rewards members can participate in seconds:
- Sign In/Create: Sign in to your Papa Rewards account and opt in to SMS/text messages. Not a member yet? No problem. You can create an account and opt into SMS/text message alerts to be eligible for the offer.
- Order: Grab your favorite pizza through the Papa Johns app or online at PapaJohns.com ($15 minimum order required)
- Message Alert: Wait for a text from Papa Johns
- Snap: Take a real, unedited photo of your pizza before digging in.
- Drop the Real Review: Upload the photo and leave your honest feedback on the bake, crust, and overall experience.
- Get Paid in Pizza: Once your photo is confirmed, instantly unlock a free large one-topping pizza in your Papa Rewards offers, valid with a minimum $5 purchase on your next order
Snap a Pizza, Get a Free Pizza is the first expression of Papa Johns broader Unbox Better strategy announced in November. The promotion gives the brand a direct line to real customer feedback while supporting ongoing efforts to strengthen every part of the customer experience — from product quality and value to restaurant execution and service. By pairing customer insights with meaningful operational improvements, Papa Johns is working to ensure its promise of Better Ingredients. Better Pizza.® is something customers can see, taste and experience with every order.
