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The Digital Revolution
Technological advancements have changed everything about the quick-service experience—and woe to the operator who falls behind.
Grabbing a Bite
Demographic changes bolster snacking throughout the day.
Farewell, French Fry
New fried sides give customers a wider variety of options to go with their entrée.
Home Sweet Home Office
Forget New York and Los Angeles. Quick-serve operators have all the resources they need in these four mid-American cities.
Small Portions a Big Idea
Little servings give diners an opportunity to control health, value, and variety.
The Bloomberg Precedent
New York City Mayor Michael Bloomberg is transforming the state of food regulations—for better or worse.
How to Stay Crafty
Operators are finding that microbrews can add a local touch.
The Fight for America
Industry insiders weigh in on how the presidential candidates stack up in November’s ultimate showdown.
Baked breakfast items proliferate as consumers seek grab-and-go options.
Leveraging Franchisee Diversity
Minority franchisees bring new opportunities to the table for quick serves, but the hurdles they face require creativity on the part of the franchisor.
White Castle Finds 'Undercover' Success
After participating in the CBS show "Undercover Boss," burger chain adapts to what it learned.
White Castle Makes it a Family Affair
Oldest of four generations of White Castle owners is promoted to assistant vice president.
White Castle Asks Cravers to Join the Competition
White Castle calls for its mini-burger fans to enter the 10th Annual Cravers Hall of Fame Competition.
The Sweet Smell of White Castle—Now In Candle Form
Company celebrates National Hamburger Month with a burger-scented candle that benefits Autism Speaks.
Descendant of White Castle Founder Now Its COO
Lisa Ingram promoted to role of chief operating officer of brand, and will maintain role as vice president of restaurant operations and co-chair of the Executive Council.
White Castle: Royal Treatment On Valentine's Day
The hamburger chain offers a special Feb. 14 dinner option for couples looking for an inexpensive, but meaningful evening of love and romance.
White Castle Polishes Its Web Site
New Web site focuses more heavily on user generated content.
White Castle Recognized for Work With Veterans
Coca-Cola North America (CCNA) presents chain with award at tenth annual CCNA Veterans Day observance.
White Castle Creates Service Award
"Lighting the Way" annual award to be given to community difference-makers.
White Castle Donates $25K to Share Our Strength
Share Our Strength is the leading national organization dedicated to ending childhood hunger in America.
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In the Store
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Chefs on Wheels
Zaxby's Promotes Flagship Salad For Summertime
Dunkin' Adds Frozen Beverages and Fruit Smoothies
Kneaders Bakery Opens in Tucson
BurgerFi Releases First-Ever LTO Burger
GE Capital Finances Boston-Area Domino's Franchisee
Pei Wei Launches Loyalty Program
Blimpie's LTO Features Flavor-Forward Bread
Penn Station Serves BLT LTO
South Philly Steaks Serves All-American LTO
Ones to Watch