Consumer Trends

Consumer Trends

industry headlines

Report: Millennials and Gen Z are Not Created Equal

2017-11-01 UNiDAYS, a leading Student Affinity Network, revealed the findings of its Gen Z study: “What Restaurant Need to Know,” highlighting key tips for resta...

Study: Starbucks is the King of Customer Loyalty

2017-10-04 How do you measure brand loyalty these days? Is it through rewards? Mobile users? Traffic?...

Report: Chipotle Trails Only Starbucks in Customers' Hearts

2017-08-18 MBLM, a Brand Intimacy Agency focused on strategy, design, creative and technology, revealed that Chipotle ranked second in the fast food industry, fo...

Report Shows Industry Sales Improving (Slightly)

2017-07-14 While restaurant industry performance has been dismal for the past six quarters, June’s results provided a bit of good news.

Study: Fast Food is Flattening Full Service

2017-06-23 One of the reasons quick-service restaurants have taken market share from full-serves can be credited to perception, according to two recent studies.

NRA Show Report: Operators at Crossroads of Reinvention

2017-05-22 Paul Miller witnessed the ebbing demand for fine dining firsthand.

92 Million Americans Will Eat Out on Mother’s Day

2017-05-10 New research released today from the National Restaurant Association finds that that nearly two in five American adults plan to dine out on May 14, an...

Study: Quick-Service Diners are Headed Elsewhere

2017-04-11 The restaurant industry is at a crossroads.

Report: Music Can Increase Restaurant Sales by 9 Percent

2017-04-04 Playing music that has a good fit with a company’s brand increased customer well-being and hiked sales for a major restaurant chain, the largest acade...

Study: Chick-fil-A is Still the King of Customer Service

2017-03-27 Chipotle’s comeback appears to be resonating with its customers.