Lawson Software announced today that Jack in the Box Inc. licensed its Employee and Manager Self-Service and ProcessFlow Integrator applications to enhance operational efficiencies and employee service. The contract was signed in Lawson’s second quarter of fiscal 2007, which ended Nov. 30, 2006.
Already a Lawson Human Capital Management customer, Jack in the Box Inc. is based in San Diego and has approximately 45,000 employees. The company operates and franchises more than 2,000 quick-serve Jack in the Box restaurants in 17 states. The company also operates more than 50 Quick Stuff convenience stores and, through a wholly owned subsidiary, the Qdoba Mexican Grill restaurant chain.
The Lawson applications will enhance the current Lawson system that Jack in the Box Inc. uses for managing payroll and will help streamline benefits administration for employees at the company’s corporate and regional offices, distribution centers, Jack in the Box restaurants, and Quick Stuff stores. In the past, Jack in the Box Inc. used paper-based processes to manage annual employee-benefits enrollment and distribute paychecks to its geographically dispersed workforce. The new Lawson applications will centralize and automate these workforce management processes on a single system while giving employees self-service access to view and maintain their own human resources information.
Support for pay cards was a key factor in Jack in the Box Inc.’s decision to extend its Lawson Human Capital Management system. Once the restaurant company implements the new applications, it will replace paper paychecks with plastic cards that Jack in the Box and Quick Stuff employees can redeem for cash at local banks or use like a debit card wherever they wish. This will enable the company to reduce administrative costs by eliminating the need to print, cut, and distribute paper paychecks. And, employees will have access to their complete pay statements online via in-store kiosks or any Internet-enabled computer.
The Lawson Employee and Manager Self-Service application also will enable Jack in the Box and Quick Stuff employees to manage their benefits enrollment and update their benefits information online, while giving managers access to key data about their direct reports. Also, by standardizing human resources processes between the company’s corporate office and retail stores and automating time-consuming manual processes, Jack in the Box Inc. believes the unified Lawson system could help improve its bottom line.
“A growing number of retailers are choosing Lawson to help them more efficiently manage high-volume, distributed HR processes and reduce turnover,” says Michelle Schooff, industry marketing director, Retail, Lawson Software. “With advanced automation and self-service functionality, our proven workforce management applications help retailers minimize administration so employees can focus on delivering outstanding customer service.”
Some of Lawson’s customers include 10 of the top 25 specialty retailers, seven of the top 25 grocery chains, eight of the top 25 global retailers, six of the top 25 foodservice chains, and eight of the top 30 U.S. convenience store companies.