Industry News | September 27, 2011

Subway Bestows Awards Upon Manitowoc Ice, Ovens

At the SUBWAY restaurant chain annual convention held in San Francisco in July, Manitowoc Foodservice was the recipient of two distinguished awards that recognized excellence in customer service and innovation.

John Klingenberger, vice president of global accounts for Manitowoc Foodservice, accepted the SUBWAY chain Innovation award on behalf of Manitowoc Ice, manufacturer of ice machines, and Merrychef, manufacturer of accelerated cooking ovens, for its innovative products over the last year. According to the SUBWAY sandwich chain, these two brands continuously look for new ways to improve their eikon e4 speed ovens and Indigo Ice Seriesice machines in order to help the SUBWAY chainsimprove efficiency and service.

Klingenberger received the Excellence in Customer Service award. This award was given inrecognition of Klingenberger’s responsiveness and willingness to go above and beyond what other suppliers do to provide exceptional customer service to the SUBWAY franchisees.

These awards were presented by Jan Risi, President of the SUBWAY franchisee-run Independent Purchasing Cooperative (IPC).

“We are pleased and proud to continue providing innovation to the SUBWAYchain for the future success of their franchisees, and I was proud to have accepted and received the awards,” Klingenberger says. “I know the Manitowoc Foodservice/SUBWAYchainteam has become stronger every year.”