HotSchedules, the leading provider of workforce and back office solutions for the restaurant, retail and hospitality industries, today announced the launch of the Red Book Keep App, the mobile companion to The Manager’s Red Book, the leading choice by top brands for management and multi-unit consistency for over 30 years. The easy-to-use app allows restaurants and hospitality companies to take their operations mobile, documenting the critical pages and tasks securely in the cloud.
A consistently great customer experience is the bedrock of any great restaurant operation, and managers have long needed tools to run the perfect shift while giving store leaders visibility into their operations. The Manager’s Red Book allows restaurant, retail and hospitality companies to track critical information, improve shift-to-shift communication and increase accountability and performance. While the Manager’s Red Books have long been an essential tool to run the perfect shift – one million books are published and shipped annually—the new Red Book Keep App addresses the industry’s evolution toward cloud documentation solutions.
“Owners and managers often share that they simply could not run their businesses without their Manager’s Red Book, and we recognize how important this tool is to ensure operations run as smoothly as possible during each shift,” says Tom Frengillo, Vice President and General Manager, Manager’s Red Book. “After 30 years of successfully helping our customers improve their operations, they want to know what’s next, and how we will continue supporting them into the future. The new Red Book Keep mobile app answers that call, providing a complement to their trusted book that helps them increase accountability, engagement, organization, and flexibility within their team—from anywhere, at any time.”
The mobile app offers a cloud-based portal for in-store managers to share the content of their books with the corporate team and above-store leadership to provide insight into store-level operations without being on-site. This access helps ensure pages are being completed and gives managers the ability to hold themselves accountable for how their stores are performing. The app also allows above-store users to submit feedback to their Manager’s Red Book Customer Success Team, helping to identify and address areas of improvement.
Ergun Uslu, District Manager at Einstein Noah Restaurant Group, Inc. commented: “The Red Book Keep App is extremely user-friendly. Our managers and teams are filling out their Manager’s Red Books better than they ever have. The added accountability with the new app is definitely improving their productivity.”
Anne Winegar, District Manager at Bohme LLC, a retail store with 16 locations across the Midwest, adds, “The Red Book Keep App has significantly cut down the time our managers and leaders spend communicating with each other. They can really focus on running their stores. For our above store leaders, we love that all of the activity happening in one place. We go to one app, choose the store and the date and all of our store activity is there.”