Moe's Opens First Kiosk-Only Restaurant

    Industry News | June 23, 2020
    Moe's Southwest Grill kiosks.
    Moe's Southwest Grill
    This is just the latest in a string of new product offerings and technological advancements the brand has put into place since March of this year.

    In the wake of COVID-19, Moe’s Southwest Grill has managed to not only stay open, but pivoted to bring in revenue, engage with their customers in new ways and fast-tracked innovation. This past weekend Moe’s opened its first kiosk-only restaurant in Pittsburg—not only a first for Moe’s, but the first in the category of fast casual Mexican restaurants.

    This timely launch provides a more contactless ordering option in the time of COVID-19, as well as additional sanitation efforts have been put in place in accordance with CDC guidelines. As diners have embraced a more digital-first dining experience, this restaurant is a natural next step. The kiosk-only restaurant, owned and operated by Moe’s multi-unit franchisee, Mike Geiger, also features Moe’s new brand design.

    This is just the latest in a string of new product offerings and technological advancements the brand has put into place since March of this year. Other examples include:

    • A completely revamped app, which launched earlier this month
    • Launch of Taco Kits for easier family-style dining at home
    • The announcement of Moe’s Market, where stores would sell bulk ingredients that were in low stock at local markets.
    • Free delivery via the Moe’s app March 16-April 17
    • Ramped up curbside dining
    • Across Moe’s more than 700 restaurants, provided thousands of meals to healthcare workers and first responders
    News and information presented in this release has not been corroborated by QSR, Food News Media, or Journalistic, Inc.