The Mexican chain is making a major digital investment in 2018.
The benefits of implementing order ahead far outweigh the challenges for restaurant operators.
There's a lot at stake for restaurants to get the experience right.
Bonci Chicago is all cards, all the time. And customers are loving it.
A first-of-its-kind national study with 1,400 mystery shoppers found that UberEATS has the fastest delivery time (35 minutes and 31 seconds, on average).
Portillo’s, the fast casual concept known for its menu of Chicago-style favorites, announced the launch of a new delivery service available at all its Chicagoland restaurants and 94 percent of its
Wingstop Restaurants Inc., the award-winning wing concept with more than 1,000 locations worldwide, announced that it is expanding delivery tests of its made-to-order, hand-sauced and tossed wings,
No matter what happens, a quick-service brand’s identity is still best reflected in its restaurants.
Pizza Hut is now using the same material as space blankets, winter jackets, and home insulation to keep pizzas up to 15 degrees hotter than existing boxes during the delivery process.
An estimated 25 percent of 16–24-year-olds use voice search on mobile.
High-quality food, friendly service, accurate orders, and 'respectfully urgent' speed define the industry leader's approach.
The thriving chain reinforces a culture built around speed by recognizing great performers and measuring actual throughput.
When it comes to delivering food with a smile, the chicken brand remains in a class of its own.
Excellent execution is the foundation for each and every restaurant’s success.
The fast food giant is leveraging the latest digital technology to enhance its drive-thru performance.
To ensure accuracy, each Hardee’s and Carl’s Jr. cashier confirms the order verbally to customers.
Delaware North, one of the largest privately held hospitality and foodservice companies in the world, announced the arrival of self-ordering kiosks at several of its airport-dining locations.
Count delivery as part of Amazon’s plan to infiltrate the foodservice industry.
Pie Five Pizza Co. made its name by revolutionizing the way pizza is ordered, prepared and enjoyed.
The second largest Mexican-American chain is bucking trends with its impressive sales. Here's why.
Three things slowing down the drive-thru lane, and how quick serves can use technology to overcome them.
Domino's Pizza and Ford Motor Co. are launching an industry-first collaboration to understand the role that self-driving vehicles can play in pizza delivery.
At-home delivery meal kits have disrupted the entire spectrum of the American food market.
Marble, the maker of autonomous ground-delivery robots, announced a partnership with DoorDash—an on-demand delivery platform operating in more than 500 cities nationwide—to begin testing deliveries
Restaurants need to adapt their operations and overcome hurdles before cashing in.
Dickey’s Barbecue Pit has partnered with more than 50 delivery services across the United States to ensure guests can enjoy Texas-style barbecue without leaving the comfort of their homes.
Wingstop, Inc., the award-winning wing concept with more than 1,000 locations worldwide, unlocks the newest platform in its digital arsenal Tuesday with the introduction of dynamic SMS text orderin
Dickey’s Barbecue Pit, the largest barbecue chain in the nation, is ready to change the game when it comes to tailgate parties.
Like many restaurant brands across America, Firehouse Subs witnessed a shift in traffic. Dine-in incidents declined as take-out business steadily rose.
Continuing its commitment to hospitality, Shake Shack announced Tuesday the release of its chatbot, on Facebook Messenger and Twitter Direct Message.