Service Attributes



Chainsort descendingMade Eye ContactSaid "please"Pleasant DemeanorSmiledSaid "thank you"None of the above
Arby's85.5%44.5%85.5%74.0%91.9%1.2%
Burger King77.4%44.6%83.3%66.1%83.3%4.2%
Carl's Jr.84.4%31.1%82.2%64.4%91.1%1.1%
Chick-fil-A87.9%61.8%93.9%90.9%95.2%0.0%
Dunkin' Donuts69.7%36.6%82.3%66.3%80.6%2.9%
Hardee's86.0%37.2%73.3%66.3%84.9%2.3%
KFC74.1%43.4%80.1%64.5%84.9%4.8%
McDonald's75.4%39.5%77.8%62.9%78.4%4.8%
PDQ97.4%48.7%97.4%84.6%92.3%0.0%
Panera Bread88.4%49.3%91.3%79.7%91.3%0.0%
Pollo Tropical82.9%40.0%68.6%72.9%71.4%7.1%
Starbucks85.1%50.0%84.5%76.2%88.7%4.2%
Taco Bell83.4%44.4%82.2%67.5%84.6%1.2%
Taco Cabana92.0%30.7%78.7%61.3%90.7%0.0%
Wendy's78.6%41.7%79.8%69.6%86.3%5.4%
Summary81.4%43.6%82.7%70.6%86.1%2.9%


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