How Virtual Brands Saved This Fast Casual in 2020
Dog Haus sales took a massive hit last spring. But the brand’s pivot to proprietary virtual concepts brought the system roaring back to life.
Ordering
Westfield Valley Fair and Kitchen United Partner on Off-Premises Restaurant Experience
A first-of-its-kind partnership between Westfield Valley Fair, the largest retail destination in Northern California, and Kitchen United, a ghost kitchen industry leader, will bring Kitchen United’s t
Uber Lays Off 185 Postmates Employees
Postmates leader Bastian Lehmann decided to leave the merged company.
Pollo Campero Rolls Out 'Order from Table' Service
Pollo Campero, the fast-service restaurant known for its flavorful chicken meals, now offers guests a new contactless dine-in ordering option through digital table service in the majority of US locati
Burger King Announces Ordering Integration with Google
Looking ahead to 2021, Burger King is building on years of investment in the digital space knowing it is critical to better serve guests as behaviors have changed and been accelerated due to COVID-19.
Subway Steps Up to the Curb
The world's largest restaurant chain tackled a "logistical feat" to get food to guests, however they want it.
Restaurants and Third-Party Delivery Companies Come to Terms
The National Restaurant Association brought both sides together on seven "Principles."
How to Become a Top 10 Global Brand
An exclusive interview with Wingstop CEO Charlie Morrison on how the brand has thrived even in the midst of the global pandemic.
The Secrets to Wingstop’s Tech Mastery
Chief technology officer Stacy Peterson offers a behind-the-scenes look at the strategy that became a lifeline through the pandemic—and provides some clues as to what might come next.
How Being 'Intentionally Agile' is Boosting Wingstop
CMO Christina Clarke shares how the brand is adapting to fit into customers’ lifestyles.