Ordering
Why Ghost Kitchens Need to Have Soul, Too
Restaurants built around the ghost-kitchen model may not have their own location, but that doesn’t mean they can’t make a deeper connection with guests.
Taco Bell to Debut 'Fast Social' Cantina Prototype
Building off what it started five years ago, Taco Bell plans to revamp its urban Cantina concept with new “fast-social” restaurants in New York and California.
Creating a Digital Ecosystem Customers Really Want
Across nearly every industry, customer expectations and standards have changed.
Taco Bell Activates Veggie-Only Kiosk Feature
On March 12, Taco Bell will officially activate Veggie Mode, a single-swipe feature that instantly transforms the menu to show only vegetarian items on self-service ordering kiosks nationwide.
The Artificial Era Has Arrived in Fast Food
Later this year, Zaucer Pizza co-CEO Aaron Roberts will begin testing an artificial intelligence–equipped pizza-making platform in his Washington state restaurants.
Jersey Mike’s Subs Teams with GrubHub on Delivery
Jersey Mike’s Subs is partnering with Grubhub to add to its nationwide third-party delivery network.
In-House or Third-Party Delivery: What’s Better?
There’s little debate third-party delivery is rushing through the restaurant industry. Upserve says 60 percent of U.S. consumers order delivery or take out once a week.
The Strategy Carrying Domino's to New Heights
The delivery world as Domino’s sees it today: There is a huge increase taking place across the restaurant landscape, thanks to third-party platforms and the rise of convenience.