There's change afoot.
Restaurants built around the ghost-kitchen model may not have their own location, but that doesn’t mean they can’t make a deeper connection with guests.
Building off what it started five years ago, Taco Bell plans to revamp its urban Cantina concept with new “fast-social” restaurants in New York and California.
Across nearly every industry, customer expectations and standards have changed.
On March 12, Taco Bell will officially activate Veggie Mode, a single-swipe feature that instantly transforms the menu to show only vegetarian items on self-service ordering kiosks nationwide.
Later this year, Zaucer Pizza co-CEO Aaron Roberts will begin testing an artificial intelligence–equipped pizza-making platform in his Washington state restaurants.
Jersey Mike’s Subs is partnering with Grubhub to add to its nationwide third-party delivery network.
There’s little debate third-party delivery is rushing through the restaurant industry. Upserve says 60 percent of U.S. consumers order delivery or take out once a week.
The delivery world as Domino’s sees it today: There is a huge increase taking place across the restaurant landscape, thanks to third-party platforms and the rise of convenience.