CrunchTime!, a leading enterprise back-office solution provider for restaurant chains, announced that Firebirds International Inc. is leveraging the CrunchTime! platform to streamline its food and labor costs across 24 locations in the United States.


Poised for growth nation-wide, Firebirds realized a proven restaurant back-office software solution helps pave the way for rolling out more locations. "Firebirds chose CrunchTime! because we understood we needed a robust back-of-house solution," explains Erik Van Dyne, BOH Systems analyst, Firebirds International. "We’re scheduled to grow quite a bit over the next several years. We looked at about six different solutions and developed a sophisticated matrix and ran them all through the same gamut. In the end, CrunchTime! was hands-down the obvious choice for us."


Struggling with deliverability issues from another solution provider, Firebirds sought an alternative platform that would make it easier for their teams to execute more effectively. The organization ultimately selected CrunchTime! for its ease of use, functionality and it’s experience with implementing complex business requirements on-time and on-budget. Van Dyne went on to say, “Implementation was something that we struggled with using another company before. It was important for us to find a company that had the skill-set to ensure that we could implement on-time. Above everything else, that was the number-one thing we found with CrunchTime! — they had a very clear plan on what they wanted to do and how to get there. They have a lot of people with experience in restaurants as well as in technology to make it all happen.”


"Our platform is designed to provide our customers with a hassle-free implementation, a dependable service experience, and an ability to run their businesses with actionable information," says Bill Bellissimo, president of CrunchTime!. "Firebirds has a committed partner that will be with them every step along the way as they drive efficiencies and position themselves for continued growth."  

News, Operations, Firebirds