Brand Insights:
| Chain | Eye Contact | Said "Please" | Pleasant demeanor | Smile | Said "Thank You" | None of the above |
|---|---|---|---|---|---|---|
| Arby's | 85.2 | 43.2 | 80.5 | 73.4 | 89.3 | 3.6 |
| Burger King | 76.6 | 35.7 | 72.5 | 66.1 | 87.7 | 1.2 |
| Carl's Jr. | 87.5 | 40.9 | 83.0 | 67.0 | 86.4 | 1.1 |
| Chick-fil-A | 85.8 | 52.5 | 91.8 | 84.7 | 93.4 | 1.1 |
| Dunkin' Donuts | 76.9 | 34.3 | 79.9 | 68.0 | 85.2 | 3.0 |
| Hardee's | 81.0 | 34.5 | 75.0 | 64.3 | 84.5 | 3.6 |
| KFC | 79.6 | 35.9 | 71.3 | 64.7 | 85.0 | 4.2 |
| McDonald's | 82.1 | 34.6 | 79.3 | 67.0 | 83.2 | 1.7 |
| Panera Bread | 86.8 | 53.9 | 90.8 | 82.9 | 93.4 | 0.0 |
| Raising Cane's | 89.3 | 45.3 | 81.3 | 78.7 | 89.3 | 1.3 |
| Starbucks | 88.0 | 43.1 | 86.8 | 77.8 | 88.0 | 1.8 |
| Taco Bell | 84.4 | 36.5 | 76.6 | 72.5 | 87.4 | 4.8 |
| Tim Hortons | 92.1 | 56.6 | 82.9 | 77.6 | 92.1 | 0.0 |
| Wendy's | 84.2 | 33.3 | 78.8 | 64.8 | 80.6 | 2.4 |
| Zaxby's | 84.0 | 32.0 | 74.7 | 64.0 | 84.0 | 4.0 |
| Summary | 83.54 | 40.03 | 80.16 | 71.36 | 87.07 | 2.39 |
