Brand Insights:
| Chain | Suggestive Sell Offered | With the greeting | After order placed |
|---|---|---|---|
| Arby's | 54.9% | 66.3% | 33.7% |
| Burger King | 24.4% | 43.9% | 56.1% |
| Carl's Jr. | 68.9% | 75.8% | 24.2% |
| Chick-fil-A | 23.6% | 23.1% | 76.9% |
| Dunkin' Donuts | 20.0% | 37.1% | 62.9% |
| Hardee's | 53.5% | 69.6% | 30.4% |
| KFC | 26.5% | 65.9% | 34.1% |
| McDonald's | 16.2% | 40.7% | 59.3% |
| Panera Bread | 23.2% | 18.8% | 81.3% |
| PDQ | 5.1% | 0.0% | 100.0% |
| Pollo Tropical | 18.6% | 61.5% | 38.5% |
| Starbucks | 9.5% | 31.3% | 68.8% |
| Taco Bell | 21.3% | 44.4% | 55.6% |
| Taco Cabana | 14.7% | 36.4% | 63.6% |
| Wendy's | 27.4% | 47.8% | 52.2% |
| Summary | 27.2% | 52.9% | 47.1% |
