MICROS Systems, Inc., a leading provider of information technology solutions for the hospitality and retail industries, will showcase its fully integrated set of advanced technology offerings at the 2012 National Restaurant Association (NRA) Show. Showcase products include state-of -the-art point-of-sale systems; mobile consumer, guest engagement, and enterprise solutions; and offerings to improve restaurant operations.

MICROS webOrdering – a simple and intuitive online ordering solution designed for operators in need of a fast and efficient way to get their restaurant online and begin taking orders.

Fully integrated with the MICROS 3700 POS, webOrdering fits directly into current restaurant operational processes, utilizing existing KDS and printing capabilities for order preparation and existing payment infrastructure for credit card processing. MICROS webOrdering can be highly branded to represent an engaging online experience for customers, resulting in an ordering site that closely resembles the restaurant’s existing web site and in-store experience.

MICROS myreservations – an easy and effective way to offer online reservations to customers.

This software is fully integrated with the MICROS Table Management System (TMS) and seamlessly handles customer preferences, seating capacity, available staff, and effortlessly manages the dining experience. MICROS myreservations is accessible via the restaurant’s website, enabling guests to see accurate, real-time availability in the restaurant.

MICROS POS iPad Ordering Client – provides an extension to the MICROS POS with in-store mobile ordering for restaurant staff on the Apple iPad.

The mobile application allows the restaurant to serve its customers wherever they are enjoying the restaurant’s hospitality. With the MICROS POS iPad Ordering Client, the restaurant can greet guests and serve them faster, improve order accuracy, and increase table turns and customer spend.

MICROS mymenu – an interactive restaurant menu and marketing user interface built for the Apple iPad and other tablet-based devices, which provides an opportunity to transform the menu item selection and ordering process into a memorable and educational experience.

mymenu provides the restaurant a perfect tool to showcase upcoming events, programs, food and beverage menus, and featured items, enabling dynamic upselling and cross-selling across menus and categories.

mymenu also can facilitate tabletop ordering and payment processing and can simplify operations by integrating guest loyalty programs with the user interface and ordering process.

MICROS InMotion – allows management to access the feature-rich business intelligence of mymicros.net direct from a smartphone.

MICROS’s mymicros.net is a robust and comprehensive reporting engine that compiles and organizes financial and operational key metrics in easy-to-view online reports. Management can view up to the minute information and comparison graphs, while being alerted to other critical money saving metrics.

SimphonyTM – a cloud-based POS system, built using a Service Oriented Architecture (SOA), which is perfect for small single unit operators or large enterprise operations. SimphonyTM can be implemented on property or as a Cloud service, allowing standardization across a small chain or large enterprise.

This centralized, web-based POS aggregates data across all locations, providing advanced reporting as information is collected from each workstation at every store.Changes such as menu items, pricing, promotions, and product descriptions can be made in one place and reflected in real-time on workstations, menu boards, websites, kiosks, and mobile ordering systems across the enterprise.

MICROS Kitchen Display System (KDS) – provides real time information to the kitchen staff by displaying food orders for preparation and monitors the timing of orders for speed of service. It provides feedback about the status of each table and captures service times for management reporting.

MICROS KDS helps to improve order accuracy and speed of service, increasing customer satisfaction. MICROS KDS is ideal for any restaurant looking to reduce costs, increase service levels, and maximize revenues through efficient operations and optimized staff communication.

MICROS Mobile Payments powered by Tabbedout – the secure and innovative way to open, review, and pay restaurant or bar tabs using a smartphone, representing a consumer cultural revolution in payment technology.

A seamless integration enables MICROS restaurant and bar customers to deploy Tabbedout for faster and more convenient tab payments, social media integration, and direct marketing to consumer devices.

NFC Pay-at-the-Table with VeriFone PAYware Mobile – a solution that allows consumers to securely pay at the table from electronic wallets on their mobile devices by utilizing Near Field Communications (NFC) to integrate MICROS’s restaurant management system with the mobile devices.

MICROS and VeriFone have partnered to deliver the first practical NFC service that will allow restaurants to accommodate an emerging wave of NFC- enabled applications, including payments and redemption of electronic coupons and promotions. Best of all, it enables MICROS to provide multiple mobile products on one single platform, rather than requiring separate devices for separate functions.

Join us in booth 7807 at the NRA Show in Chicago, May 5-8, 2012, for further details and to see a demonstration of these exciting and fully integrated offerings.

Back of House, News, Operations, Ordering, Restaurant Operations, Micros