QSR executives push brand efficiency and prosperity to benefit franchise community.
Expanding your franchise portfolio? These 12 brands should be the first you look into.

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How seafood could help chains win over a new generation of diners.

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New overtime regulations mean higher labor costs for restaurant operators.
Industry News
Crowdsourcing flavors and launching new items based on a popular vote might seem a tricky venture, but in some cases the reward is worth the risk. Wing Zone is a proponent of these less conventional methods. In 2013, the brand launched a Flavor Face-Off, which solicited submissions from its fan...
Industry News
When researchers at the NPD Group started looking into changing consumption patterns, they noticed something odd and unprecedented: though Millennials are in a stage of life when people traditionally opt for convenience over freshness, this generation of consumers is increasing its consumption of...
QSR seafood brands
Menu Innovations
There’s nothing fishy about the seafood at limited-service restaurants today. Operators are focused on meeting consumers’ demands for seafood that is creative, healthful, and sustainable, from grilled fish fillets to upscale lobster rolls. “There’s a little oversaturation in chicken, burgers, and...
Human Resources
Starbucks made waves in March when it launched a campaign in which the slogan “Race Together” adorned its cups. The move was intended to spark a discussion about race and diversity among employees and customers. Starbucks’ campaign ended shortly after it started; critics thought the initiative was...
Read Full Story // read more about: Judy Kneiszel
Menu Innovations
What is Captain D’s working on in menu development today? We’ve been around a long time; the company was founded in 1969. For much of that time, we were a batter-and-breading house. The fish and chips has been and still is our No. 1 selling item. The grill is probably the biggest news for us in...
Industry News
Consumers are drinking more … coffee and specialty beverages, that is. According to the National Restaurant Association’s annual forecast, snack and nonalcoholic beverage bars are estimated to witness a 5.2 percent sales boost in 2015. This burgeoning popularity helps explain how two sister...
Industry News
Putting a dish like pasta in a cone might seem like a wholly American way to rush through a leisurely meal. But for Emanuele Attala, chef and co-owner of the Spaghetti Incident in Manhattan’s Lower East Side, the inspiration came from his hometown of Rimini, Italy. “During the summer they do a...
Industry News
Technology has long been lauded as the saving grace of an industry that relies heavily on efficiency, but amidst all of the marketing, hopes, and hype, it can be hard to tell what the big picture of restaurant tech really looks like for operators on a day-to-day basis. In an enlightening...
QSR brands plate fresh and natural ingredients to improve health and nutrition.
Fresh has become a mantra of the restaurant industry these days, and there’s nothing that conveys fresh better than using raw items, particularly fruits and vegetables.
QSR restaurant concepts streamline unit design to better manage customer traffic.
Operators are often looking to improve their store throughput, or the efficiency with which they get customers through the restaurant.
QSR donut concept franchise owner uses leadership skills gained on Mt Everest.
Jeff Gottfurcht summited Mount Everest on May 14, 2011, at 6:10 A.M.
QSR brands launch new delivery programs to expand business opportunities.
Q: Should our restaurant offer delivery service?A: These days, everyone seems to be doing delivery, right? Starbucks, Chipotle, McDonald’s, and Taco Bell are some of the big chains that have recently announced tests or rollouts of delivery service.
Young QSR diners look for more premium and bold flavors like high quality seafood dishes.
Regular readers of this column know that for some years now, I’ve been dispensing suggestions on how quick-serve chains can do more to court millions of Millennials, aka members of Generation Y, whose adventurous palates, curious minds, and unconventional tastes have often made them elusive qu
QSR operators work to make higher wages effective in restaurant operation.
The minimum wage is on the mind of most quick-service operators today, especially as many states and cities pass regulations that bump the minimum wage upward.But when Moo Cluck Moo founder Brian Parker and his team first sat down to discuss employee pay, he says, the minimum wage wasn’t even