The new-look was designed by the branding genius behind Shake Shack.
Drive-thru technology helps restaurants better serve customers and drive sales.

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How four generations of brands are celebrating a combined 725 years.

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Back Yard Burgers has hit 30 with renewed energy.
Technology improves communication, accountability, and coverage.
Industry News
Chipotle’s highly anticipated rollout of queso came with some collateral. The fast-casual chain confirmed to CNBC Monday that it is taking chorizo off the menu after less than a year. CNBC reports that chorizo, according to BTIG analyst Peter Saleh, accounts for about 3 percent of protein sales at...
Brands are just like people; as they grow older, they mature, they change, and they suffer the same growing pains as the generations of brands that came before them. And now that the U.S. limited-service restaurant industry has been around for a century or so, brand growth can be seen just like...
Read Full Story // read more about: Mary Avant
Sports stadiums and arenas operate seasonally, and even then only for a few hours each week. Food halls and special markets often have limited hours of operation. Office buildings provide mostly lunchtime sales for food vendors, and college campuses feel deserted in the summer. Despite the...
Industry News
With nearly 25 percent of its company base in the Houston metropolitan area, Fiesta Restaurant Group felt a heavy impact from Hurricane Harvey. The parent of Pollo Tropical and Taco Cabana said that all but one of its 43 Houston-area Taco Cabana company stores have reopened. And no serious injuries...
Outside Insights
Clearly, Del Taco is doing something right. The restaurant industry is suffering through one its roughest periods in recent memory. In August, TDn2K reported that restaurant same-store sales fell 2 percent and traffic declined 3.9 percent across the industry, and these negative numbers were...
Emerging Concepts
For Curry Up Now cofounder Akash Kapoor, American perception of Indian cuisine and its representation in restaurant segments needs advancing. And with his California-born brand of whimsical dishes in what he calls a “fine-casual” format, he is attempting to make that happen. Opened in 2009 as a...
Industry News
Global Franchise Group announced Friday it acquired Round Table Pizza in a move that will give the strategic brand management company close to $1 billion in systemwide sales and about 1,500 stores in its portfolio. Global Franchise Group is a franchisor of Great American Cookies, Hot Dog on a Stick...
Executive Insights
Ever since QSR published its first issue back in September 1997, the limited-service restaurant industry has undergone seismic changes—changes that have helped grow the industry into a $234 billion behemoth influencing how Americans eat every day. Many factors have shaped the evolution of the...
Read Full Story // read more about: Maggie Hennessy


Joann Chung often helped her parents with their sushi restaurants. In 2015, Chung and her husband, Derek, opened Pokeatery in San Mateo, California.
The more a brand has been around the block, the greater number of bumps, booms, and bruises it has earned.
For those limited-service brands that don’t yet have mobile ordering, consider three words of advice from Nike: Just do it.Within the next three years, every quick serve with any kind of regional or national footprint will have mobile ordering system-wide, says Russell Zack, senior vice president of
For many chefs at quick-service and fast-casual restaurants, working with poultry is similar to an artist facing a blank canvas: The fairly neutral object can be used to create something unique and appealing.Even though deep-frying is incredibly popular in the limited-service space, there are other
In 2012, after some 22 years as Pizza Factory franchisees, Mary Jane Riva and her husband, Bob, added a new title to their business cards: franchisor.
Breaking findings from Sense360 show that early morning hours are important across sub-categories of quick-serve restaurants for the most loyal customers.Nutritionists have long hailed breakfast as the most important meal of the day and USA today recently highlighted the growing importance of breakf
Food halls are taking the nation’s cities by storm, providing locals with a central location for dozens of innovative concepts.
Enterprise systems are more advanced than ever. Not only do they provide vital business information, but they can also make maintaining a consistent menu database across the brand easier than it’s ever been.
Running a successful restaurant is more than serving quality food and drinks; it requires a business owner to have a means to pay for a knowledgeable and skilled staff, quality ingredients, efficient equipment, and appealing facilities that are required to remain competitive and keep customers comin
The most recent numbers on baseline performance of fast casuals suggest some deep-seated problems in the industry.
For years, Pita Pit worked to educate customers about the nutritional value of its various pita fillings and toppings.
In 1980, Americans consumed an estimated 48 pounds of chicken per person each year. This year, the National Chicken Council projects that figure will reach an astonishing 92 pounds. By contrast, consumption of beef actually dropped significantly, from 77 to 56 pounds, during this same period.