QSR chains use new cheese varieties to attract customers with bold flavors.
How to use outside-the-box cheeses to great effect on your menu.
Investing in the right equipment for your drive thru leads to a better ROI and customer engagement.

Special Report

These are the 50 top limited-service restaurant brands in the U.S.

Web Exclusive

Kellogg’s NYC makes a splash in cereal-focused fast casual.
How an age-old preservation technique is finding its place in contemporary American cuisine.
Twitter and Facebook posts can help QSR brands listen to frequent customers.
Outside Insights
You almost certainly wouldn’t expect that the go-to meeting spot for online dating is Panera Bread. That’s because Panera doesn’t expend any energy branding itself as a rendezvous point for existing couples. And of course, most people dream of meeting their soulmate across a Venetian gondola, not a...
Finance
Not long after opening in 2013, the owners of Detroit-based fast casual Moo Cluck Moo decided to pay all workers $15 per hour. Cofounder Brian Parker and his partners were growing the concept, marketing aggressively, and developing manuals and educational videos for employees and consumers alike....
Breakfast QSR franchise executives build NC restaurant company into major growth chain across South.
Franchising
Rise Biscuits & Donuts, a Durham, North Carolina–based better-breakfast concept, announced the launch of its franchise program in the summer of 2014. Since then, the brand has given QSR an inside look at its growth process. Here, we walk back the last two years, exploring the mechanics of...
Consumer Trends
Proof positive that poke has finally evolved from fad to trend: Celebrities are hungry for the stuff. Actress Kate Hudson has Postmates deliver fresh poke from Santa Monica’s Sweetfin Poke to her home. Meanwhile, Seth Rogen, Megan Fox, Howie Mandel, and Barry Bonds are regulars at the restaurant,...
Coffee leader Starbucks enhances drive thru operation to improve customer experience.
Outside Insights
Starbucks sales continue to outpace the quick-service industry; in its fiscal third quarter, the coffee giant saw global comparable sales increase by 4 percent, even as overall restaurant sales growth softened. But the company’s growth would scarcely be possible had the company not made gigantic...
Industry News
The eyes of the world are on Brazil as the Olympics in Rio de Janeiro continues to dominate headlines. But while much attention is being paid to the athletics, restaurants could benefit from giving Brazil’s dining culture another look. On the surface, Brazilians’ dining habits appear to be more or...
Emerging QSR sandwich chain reinvents fast casual restaurant business with high quality offering.
Emerging Concepts
Shortly after Ellen Chen and Mario Del Pero met, Chen said something that led to a successful business partnership—and eventually marriage, too. “I said, ‘I’d love to help you create infrastructure,’” Chen says. Back in the early 2000s, Chen had experience with technology startups, while Del Pero...
Interviews
Taco John’s may not have moved up the QSR 50's Contenders ranking this year—it landed once again at No. 61—but CEO Jeff Linville sees nothing but upside for the Mexican quick-service brand he’s worked hard to transform. Linville envisions his 388-unit chain—long concentrated mainly in the Midwest...
Ask any quick-serve operator who’s been through a crisis. He will be able to tell you the exact date, time, and day of the week the fate of his concept came under attack.
Breakfast QSR franchise executives build NC restaurant company into major growth chain across South.
Rise Biscuits & Donuts, a Durham, North Carolina–based better-breakfast concept, announced the launch of its franchise program in the summer of 2014. Since then, the brand has given QSR an inside look at its growth process.
Not long after opening in 2013, the owners of Detroit-based fast casual Moo Cluck Moo decided to pay all workers $15 per hour.
Coffee leader Starbucks enhances drive thru operation to improve customer experience.
Starbucks sales continue to outpace the quick-service industry; in its fiscal third quarter, the coffee giant saw global comparable sales increase by 4 percent, even as overall restaurant sales growth softened.
QSR chains roll out mobile smart phone ordering apps for customer experience.
Restaurants love to incessantly nudge their customers to be loyal by rewarding them each time they come back. After all, the best customer is the one you already have.But today’s loyalty programs are moving beyond the tried-and-true punch card to the more in-demand smartphone app.