Sponsored
Drive-thru technology helps restaurants better serve customers and drive sales.
Current Feature
How four generations of brands are celebrating a combined 725 years.
Special Report
Back Yard Burgers has hit 30 with renewed energy.
Sponsored
Technology improves communication, accountability, and coverage.
Human Resources
Human Resources
Today’s News
2017-09-22
2017-09-22
2017-09-21
2017-09-21
2017-09-21
- Amazon could soon start delivering some of the industry's leading brands, like Shake Shack and Chipotle. t.co/gU2ANCz3FS
- [email protected]eatgarbanzo to @panerabread: Challenge accepted. t.co/oMnBzShkUf
- Thanks to chatbots, customers and restaurants are closer than they've ever been. From @Shriftman of @MakeSnaps. t.co/JDCI4zra1S
- Checkers has emerged from its sale, and the impact of Hurricane Irma, stronger than ever. @CheckersRallys t.co/QcLH7PvSCu
- Chicken wing prices are out of control right now. t.co/pUmRsAFiyM
- "One of the things that attracted me to @AuBonPain was I felt like I could make a difference here." t.co/VICq6DUYIx
- Check out some #WednesdayWisdom from Randy Garutti, CEO of fast casual leader Shake Shack. t.co/NRhDvlMPk4 t.co/dPviH7gMGA
- RT @HBC_Community: Wow! MT "@QSRmagazine Starbucks can add more than 150,000 customers in a single day thanks #PumpkinSpice Latte. …
- Starbucks can add more than 150,000 customers in a single day thanks to the famed Pumpkin Spice Latte. t.co/U6pj5b2W2z
- These brands have made the leap from nontraditional to brick and mortar, and are seeing great results.… t.co/zm75ombMFw
Industry News
Taco Bell plans to open between 300 and 350 “Cantina” locations by 2022, bringing its alcohol-focused concept to urban areas around the country.
According to an article in Food & Wine, Taco Bell will focus on large cities, like Detroit, Pittsburgh, Boston, and New York, as it looks to expand...
Industry News
Count delivery as part of Amazon’s plan to infiltrate the foodservice industry. The e-commerce giant announced Friday a partnership with Olo, an online food ordering company armed with a star-studded client list.
Amazon has long tried to dive into delivery with Amazon Restaurants, but hasn’t made...
Industry News
At least one fast casual brand is ready to take Panera Bread’s #KidsMenuChallenge. On Wednesday, Panera posted a video of founder Ron Shaich daring the rest of the industry to eat off their kids’ menu for a week, specifically calling out Wendy’s, Burger King, and McDonald’s.
Garbanzo Mediterranean...
Competition
Brands are just like people; as they grow older, they mature, they change, and they suffer the same growing pains as the generations of brands that came before them. And now that the U.S. limited-service restaurant industry has been around for a century or so, brand growth can be seen just like...
Outside Insights
What is a chatbot? Chatbots have been around for a while now. But it is only recently that bots or, more specifically, chatbots have started making waves. New generation chatbots have the capability to become smarter over time due to their machine learning capabilities. These are sophisticated...
Growth
Checkers called off its convention as Hurricane Irma gained strength in the Atlantic. The team departed South Florida and drove to company headquarters in Tampa, gearing up for the worst. A chaotic few days passed. Other than some cosmetic scrapes, the system came through in solid shape. But there...
Web Exclusive
The rising cost of chicken wings has put so much pressure on Buffalo Wings & Rings that executives formed an in-house chicken task force to find ways to tackle the problem.
“We meet every week to just go through and find out what we can do to alleviate some of the pressure,” says Tom Jenkins,...
Start to Finish: What Inspires Execs
I worked on a farm as a kid, so I’ve been in the food business my whole life, basically. I started at Carlson Restaurants as a manager-in-training in the late ’80s at TGI Fridays, and left years later as the president of Pick Up Stix—that’s really where I learned how to lead and learned a lot about...
Pages
Outside Insights
So many things in food production could go wrong: from fruits and vegetables getting moldy to insects and small animals invading bagged salads and packaged pastry. Let’s look how utomated visual inspection helps prevent these faults from coming into customers’ view.
Discovering a rotten...
Industry News
Long John Silver’s keeps summer sizzling with the addition of two new menu items. The Deep Fried Twinkie and Sweet n’ Tangy Panko Butterfly Shrimp have surfed onto the menu of America’s favorite seafood restaurant for a limited time. The deep fried classic cream-filled sponge cake and the...
Industry News
New York City is doing something it isn’t exactly known for: Slowing down. The Big Apple reached an agreement with the U.S. Food and Drug Administration regarding the impending enforcement of the controversial menu-labeling law. New York City agreed to delay its rollout of the rules until a...
Industry News
Paytronix Systems, Inc., a leading provider of reward program solutions to restaurants and retailers, today announced that Jason’s Deli has seen an almost 50 percent increase in egift sales since migrating to the Paytronix Stored-Value platform. With the help of Paytronix, the fast growing...
Industry News
As part of its strategic realignment to ignite system-wide growth, Church’s Chicken announced the $5 Real Big Deal, a customized meal offering thousands of different combinations of fried chicken and Tender Strips, home-style sides, a honey-butter biscuit, and a Jalapeño pepper. Available now,...
Industry News
Nékter Juice Bar, leading the way in the authentically healthy juice bar movement at more than 80 restaurants in the United States, has partnered with No Kid Hungry to help end childhood hunger in America. During the month of September, Nékter Juice Bar will donate $1 from each kid’s juice or...
Industry News
A Wendy’s fan favorite, the iconic Jr. Bacon Cheeseburger (aka the JBC), appears to be not so junior anymore with the launch of the new, limited-edition Giant Jr. Bacon Cheeseburger (aka the Giant JBC). With double the fresh, never-frozen beef double the oven-baked bacon and double the cheese—...
Industry News
The Coffee Bean & Tea Leaf, the oldest and largest privately-held specialty premium coffee and tea retailer in the United States, is now offering Califia Farms’ popular Barista Blend Almondmilk as a non-dairy steaming and foaming option at participating store locations. Califia Farms, which...
Pages
Breaking findings from Sense360 show that early morning hours are important across sub-categories of quick-serve restaurants for the most loyal customers.Nutritionists have long hailed breakfast as the most important meal of the day and USA today recently highlighted the growing importance of breakf
“Of all the cheeses out there, the amount you can put inside of a sandwich that will melt well is very small. You can really only work with cheeses that are going to melt and be gooey in a couple minutes. And we like to stick with cheeses that people are pretty familiar with.
In 1980, Americans consumed an estimated 48 pounds of chicken per person each year. This year, the National Chicken Council projects that figure will reach an astonishing 92 pounds. By contrast, consumption of beef actually dropped significantly, from 77 to 56 pounds, during this same period.
Starbucks has been in the news headlines plenty this year for innovating its menu with the launch of its brightly colored unicorn drink, which drove “significant traffic.” Fall, however, seems to be the time when Starbucks gets to truly flex its specialty flavor muscles with the return of its e
For years, Pita Pit worked to educate customers about the nutritional value of its various pita fillings and toppings.
In 2012, after some 22 years as Pizza Factory franchisees, Mary Jane Riva and her husband, Bob, added a new title to their business cards: franchisor.
For those limited-service brands that don’t yet have mobile ordering, consider three words of advice from Nike: Just do it.Within the next three years, every quick serve with any kind of regional or national footprint will have mobile ordering system-wide, says Russell Zack, senior vice president of
Checkers called off its convention as Hurricane Irma gained strength in the Atlantic. The team departed South Florida and drove to company headquarters in Tampa, gearing up for the worst. A chaotic few days passed. Other than some cosmetic scrapes, the system came through in solid shape.
Enterprise systems are more advanced than ever. Not only do they provide vital business information, but they can also make maintaining a consistent menu database across the brand easier than it’s ever been.
Food halls are taking the nation’s cities by storm, providing locals with a central location for dozens of innovative concepts.
The most recent numbers on baseline performance of fast casuals suggest some deep-seated problems in the industry.
Joann Chung often helped her parents with their sushi restaurants. In 2015, Chung and her husband, Derek, opened Pokeatery in San Mateo, California.