Sponsored
These high-tech signage solutions will light up your dining room and your drive thru.
Special Report
With a new prototype, ’Wichcraft is ready to realize its potential.
Web Exclusive
This year’s annual show was heavy on customization and craft products.
Sponsored
More brands turn to this powerful sales driver as the potential for profits remains strong.
Outside Insights
Today’s News
2017-05-26
2017-05-25
2017-05-25
- Fiesta calls the report a “cookie-cutter plan that would cause serious harm to Fiesta if adopted.” t.co/ZbEolrqIPP
- Not all loyalty programs are created equal. Here are four that actually work, from @sessionm. t.co/qc3jsnh0Cv
- Say hello to The Carving Board, a fast casual sandwich chain ready to become a household name.@TheCarvingBoard t.co/m1Rrx5GsHg
- Be sure to connect with us on our new Linkedin page! t.co/kr0ZjdIuOO
- One of our 40/40 makes the leap from L.A. to NYC t.co/VItspWYJ36 t.co/tdHd5T9AmW
- Michael Lastoria, of fast casual @andpizza, joined Bernie Sanders today to push for a minimum wage increase. t.co/LvvtS0g2NR
- Couldn't make it to this year's @NRAShow? We've got you covered. t.co/Nnhw2kiiqG
- Don't just build a digital campaign for your brand. Build one that lasts. t.co/qpwhQTb4hG
- RT @Tyson4Chefs: Fast casual restaurants are capitalizing on dinner time to make a difference on their bottom line @QSRmagazine t.c…
- Quick serves are delivering more dynamic and memorable dining experiences. t.co/Cq8abWilIE t.co/bQkGMEzK37
Human Resources
The American Dream—the idea that anyone can get ahead in the U.S. if they work hard to achieve it—has always been particularly poignant for immigrants seeking a fresh start in this country. And perhaps no industry has made that dream more possible for newly arrived immigrants than the restaurant...
Industry News
After a report from a minority shareholder group accusing Fiesta Restaurant Group of having poor corporate governing practices, weak operating performance, and no strategic plan for Taco Cabana, the company is biting back.
JCP Investment Management, which owns 9 percent of Fiesta shares, produced...
Guest Experience
The first Buona restaurant opened on the edge of Chicago in 1981 as a no frills, laminate- and tile-filled space peddling the Windy City’s glorious favorites, including dragged-through-the-garden hot dogs and Italian beef sandwiches.
“It was your typical fast-food independent mentality,” says Joe...
Fast Casual
Business had slowed for the night at The Carving Board. It was just quiet enough for David Adir to grab the business card and run into the back, where he could type a name into Google and see what popped. “The first thing I said was, ‘Holy crap. This guy is real,’” Adir says.
Moments before, a...
Outside Insights
How do restaurants measure customer loyalty? Or, perhaps more importantly, how do they create it? With new players continuously entering the market, quick-serves are always on the hunt for ways to engage with consumers—not just to get them into the restaurant initially, but also to keep them coming...
Web Exclusive
If there was ever any doubt about the power that the millennial generation has over dining trends, the 2017 National Restaurant Association (NRA) Show put those to rest.
In food and beverages, kitchen innovations, and technology, the preferences of millennials—and even Generation Z, or those born...
Outside Insights
Fast food marketers have increasingly looked to digital to boost consumer engagement and loyalty throughout the year. But in digital, consumers have become a squirrely bunch, making it tough for fast food marketers to pin down the right balance between entertaining branded experiences across...
Menu Innovations
Some ideas about breakfast are rooted in tradition.
One is that it’s the most important meal of the day. Your mother may have said it, but researchers aren’t so sure. Another idea about breakfast, that it’s a matter of routine, has more validation. Whether it’s a bagel with cream cheese, corn...
Pages
Outside Insights
Customers Want Delivery
Panera Bread recently made headlines (again) by announcing its plan to hire 10,000 new employees by end of 2017 to support delivery services. Panera forecasts that delivery...
Special Report
It’s raining in New York, and cold. Streams of Manhattan residents and workers flow along Broadway in the East Tribeca neighborhood, huddled against a bitter February wind, umbrellas fighting for sidewalk space.
At the corner of Broadway and Worth, though, warm light illuminates the...
Industry News
In celebration of the important contributions made by teachers, Chipotle Mexican Grill is offering a special, one-day, buy-one-get-one (BOGO) promotion to all educators. From 3 p.m. to close on Tuesday, Chipotle will host a Teachers’ Appreciation promotion where teachers, faculty and staff at...
Industry News
El Pollo Loco announced the introduction of four new Layered Avocado Salads, available for a limited time. The new salads feature fresh ingredients, including ripe avocado and El Pollo Loco’s signature citrus-marinated, fire-grilled chicken, layered together to create colorful and nutritious...
Industry News
Chef Carlos Altamirano, owner and operator of Mochica in Potrero Hill, Piqueos in Bernal Heights, La Costanera in Montara, Parada in Walnut Creek, and Sanguchon food trucks that serve the Bay Area, has opened his sixth concept in the Altamirano Restaurant Group: Paradita Eatery, a fast-casual...
Industry News
Fuzzy’s Taco Shop presents the much-anticipated return of three past limited time offers: Jalapeño-Cilantro Queso, Jalapeño Bottle Caps and Burrito Bowls. All three dishes will return on May 1 and will remain permanently on the menu at all Fuzzy’s locations. Prices for each item will vary by...
Industry News
There is a reason Domino’s remains at the forefront of the user-driven experience. It’s because the pizza chain invests in ideas that most companies would ignore, or just dismiss as downright outlandish. But the numbers show otherwise.
...
Industry News
Not everybody was thrilled when Dunkin’ Donuts announced it was saying goodbye to its indulgent Frozen Coffee Coolatta. Amid fierce social media backlash, the brand held firm to this driving fact: the Coolatta simply wasn’t an adequate coffee drink. It was nearly 1,000 calories and 130-plus...
Pages
Some ideas about breakfast are rooted in tradition.One is that it’s the most important meal of the day. Your mother may have said it, but researchers aren’t so sure. Another idea about breakfast, that it’s a matter of routine, has more validation.
Franchisees entering the quick-service space might not need to quit their day job, after all.A high school teacher for going on 11 years, Chad Knee recently ventured into the quick-serve industry with fruit smoothie and coffee retailer Maui Wowi Hawaiian, opening his first unit in June.
For those limited-service brands that don’t yet have mobile ordering, consider three words of advice from Nike: Just do it.Within the next three years, every quick serve with any kind of regional or national footprint will have mobile ordering system-wide, says Russell Zack, senior vice president of
For years, Pita Pit worked to educate customers about the nutritional value of its various pita fillings and toppings.
The emergence of the higher-end fast casual 2.0 category continues to blur the line separating limited and full service, particularly when it comes to price.
Nostalgia is a powerful tool when it comes to food. Those who haven’t forgotten a certain Big Mac jingle can attest: “Two all-beef patties, special sauce, lettuce, cheese, pickles, onions, on a sesame-seed bun.”But the nostalgia for McDonald’s appears to be waning.
Before the advent of chain restaurants, transparency was not a question so much as an implicit assumption; local establishments sourced locally and were honest in how they promoted their products.
Controversy surrounding genetically modified organisms (GMO) continues to sow doubt about them among consumers, despite being deemed safe to eat by the FDA and the National Academy of Sciences.