Everything you need to know about the best drive-thru operations.
From expansion to equipment, these solutions help operators handle business challenges.

Web Exclusive

The brand is ready to grow with a new vice president of operations.

Current Feature

Restaurants are gobbling up category competitors.
Frozen blueberries offer operational and sustainability benefits.
Industry News
Value bundling may work for some brands, but it hasn’t created loyal customers for Sonic. The company saw a same-store sales decline of 3.3 percent during its Q4 2017, and a net income drop of 18 percent compared to the same period last year. Absent the impact that Hurricane Harvey and other...
In the foodservice industry, it’s hard to talk about competition without thinking about the chain—not the supply chain, but rather the food chain. Limited capital, real estate, and market share suggest that, like the rule of the jungle, the proven concepts will succeed, often at the expense of...
Health & Wellness
For many consumers, weekdays are for choosing salads over burgers, getting up early for spin class, and laying off the alcohol. But as the weekend approaches, the tendency to say yes to all things deep-fried and boozy goes up, and nothing embodies this devil-may-care mentality quite like brunch....
Industry News
Pizza Hut informed customers via email on Saturday of a “temporary security intrusion” that affected users who visited the chain’s website or mobile application during an approximately 28-hour period from the morning of October 1 through midday on October 2. Those who placed an order may have had...
Read Full Story // read more about: Pizza Hut, Security
Industry News
On the last day of September, Chick-fil-A quietly dropped its Chicken Salad sandwich from menus nationwide. The brand posted the recipe online and told TODAY, “we have also heard from guests that they are looking for new tastes and fresh flavors on the menu in our restaurants.” Chick-fil-A made...
Industry News
Culver’s, a growing franchise with more than 600 family-owned and operated restaurants in 24 states, entered into a business agreement with affiliates of Roark Capital Group, an Atlanta-based private equity firm, the company announced. The agreement entails that individual Culver’s shareholders...
Industry News
Facebook dove into the crowded world of delivery Friday, announcing in a blog post that it officially launched the ability to order food for pick-up or delivery directly from its massive platform. “People already go to Facebook to figure out what to eat by reading about nearby restaurants, and...
Read Full Story // read more about: Danny Klein, Technology
Industry News
Mother Nature fractured the restaurant industry’s overall performance in recent months. That’s the obvious fact, but what does the data tell us about the health of the business as a whole? On Friday, TDn2K released its latest Restaurant Industry Snapshot, which gathers weekly sales data from nearly...
Read Full Story // read more about: Finance


Joann Chung often helped her parents with their sushi restaurants. In 2015, Chung and her husband, Derek, opened Pokeatery in San Mateo, California.
For many chefs at quick-service and fast-casual restaurants, working with poultry is similar to an artist facing a blank canvas: The fairly neutral object can be used to create something unique and appealing.Even though deep-frying is incredibly popular in the limited-service space, there are other
The term “point-of-sale” can be a bit of a misnomer.
For years, Pita Pit worked to educate customers about the nutritional value of its various pita fillings and toppings.
Breaking findings from Sense360 show that early morning hours are important across sub-categories of quick-serve restaurants for the most loyal customers.Nutritionists have long hailed breakfast as the most important meal of the day and USA today recently highlighted the growing importance of breakf
“Inspiration began with the development of our seasonal offerings. We researched what produce thrives in the summer sun and how we can best present it. Summer encompasses eating fresh, vibrant food that tends to be on the lighter side and really lends itself to grilling.
For those limited-service brands that don’t yet have mobile ordering, consider three words of advice from Nike: Just do it.Within the next three years, every quick serve with any kind of regional or national footprint will have mobile ordering system-wide, says Russell Zack, senior vice president of
As chief marketing officer Jason Abelkop puts it, Krystal’s challenge isn’t to be old, it’s to be authentic. The brand has that first part covered. On October 11, the 360-plus-unit chain will celebrate its 85th anniversary like it always does—with 50-cent Krystal burgers.
Enterprise systems are more advanced than ever. Not only do they provide vital business information, but they can also make maintaining a consistent menu database across the brand easier than it’s ever been.
In the foodservice industry, it’s hard to talk about competition without thinking about the chain—not the supply chain, but rather the food chain.
In 2012, after some 22 years as Pizza Factory franchisees, Mary Jane Riva and her husband, Bob, added a new title to their business cards: franchisor.