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These high-tech solutions withstand harsh environments and improve customer experience.
Special Report
From 100 years old to five, these limited-service restaurants are celebrating milestones in 2016.
Current Feature
Gourmet Latte founder and owner Karissa Bresheare shares lessons learned for building a brand with intention and care.
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Operators create new spins on classics to differentiate themselves in a crowded breakfast market.
Outside Insights
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Today’s News
2016-09-23
2016-09-22
- Watch Chipotle's video assuring guests that its food is safe to eat. t.co/yNpPmrAJjn t.co/HvH97qw7DJ
- Panera Bread makes the switch to 'clean' bacon. t.co/RFwjsLRNXB
- Watch @MollySchuyler dominate @waybackburgers's Triple Triple Challenge by eating a 9-patty burger in 40.56 seconds. t.co/N8tjQ7hBB6
- Here's what inspired @MODPizza cofounder Scott Svenson to create one of the nation's leading pizza chains.… t.co/YdTV5yDwNQ
- Longtime McDonald's executive named president of Dunkin' Donuts. t.co/blJiS02Qmf
- Four Foods Group partners with promising fast casual R&R Barbecue, sets sights on expansion. t.co/YQfv96XWbJ
- Could climate change cost us some of the most iconic Ben & Jerry's flavors on the market? @benandjerrys t.co/gYGYhkSPRx
- RT @HotSchedules: From 100 years old to 5, these limited service restaurants are celebrating milestones in 2016 - t.co/1LuNuFQ7V6 @…
- For restaurant operators, there's an art to courting the impulse buy. t.co/DHDKbNQ3nb
- RT @HipHire: Are you hiring seniors for your #parttime restaurant jobs? Don’t overlook them, says @QSRmagazine: t.co/bfojUWdrfb
Outside Insights
When I was laid off from my corporate job more than two decades ago, I knew I had little time to figure out how to support myself. Throughout the many interviews and resume submissions, I allowed myself one weekly indulgence—a mocha grande from my neighborhood drive-thru coffee stand outside...
Industry News
McDonald’s President of High Growth Markets David Hoffmann left the company after 22 years to join Dunkin’ Brands, the parent company of Dunkin’ Donuts and Baskin-Robbins.
Hoffmann will serve as president of Dunkin’ Donuts in US and Canada, and replaces Paul Twohig who is retiring and will stay...
Menu Innovations
There may be no better way to gather insight into a nation’s or region’s cuisine than by sampling what vendors offer at stands, carts, and trucks along streets and in other public places.
From Mexican tacos and Vietnamese pho to Turkish kebaps and American hot dogs, street food is typically quick,...
Start to Finish: What Inspires Execs
My entry into the quick-serve industry really came out of wanting a cup of coffee. My wife, Ally, and I were living in the U.K. at the time, but missed the type of coffeeshops we used to have in our hometown of Seattle. After months of talking about it—and some peer pressure from friends—we started...
Web Exclusive
Piada Italian Street Food started a three-tiered leadership development and incentive program, aimed at recruiting and retaining employees from restaurant managers to chefs.
The fast casual brand’s new strategy includes the Executive Partner Program, which financially rewards restaurant general...
Industry News
After expanding Kneaders Bakery and Café into multiple locations across several states, restaurant investment company Four Foods Group partnered with Utah-based R&R Barbecue as its next brand to grow.
Twin brothers and barbecue competitors Rod and Roger Livingston started R&R in 2013 in...
Consumer Trends
The impulse buy is most often associated with tossing an unplanned pack of gum or granola bar into your basket as you idly wait in line at the supermarket or convenience store. But limited-service restaurants can also benefit from this potential incremental revenue source with strategically...
Emerging Concepts
A headline on the Super Duper website proclaims, “Burgers Shouldn’t Cost $3.” But don’t misinterpret that and look for the concept’s dollar menu. Founder Adriano Paganini says a burger is a meal and should therefore cost more than a cup of coffee.
A Super Duper Mini Burger, which is a single 4-...
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Marc Halperin: Resident F&B Expert
It was probably inevitable. From Brooklyn to the Bay Area in the past 10 years, we’ve seen hipsters in handlebar mustaches and thick-framed eyeglasses capitalize on consumers’ boundless interest in all kinds of niche foods and beverages—many marketed by the modern-day equivalent of what used to...
Outside Insights
The quick-service industry is all about attracting the right population group at the right time, as the top brands have successfully marketed to the masses in hunt of a quick, decent bite at a reasonable price. However, there are lucrative population groups that have been primarily afterthoughts...
Menu Innovations
While cheese may not always be the most top-of-mind ingredient when consumers look for burgers, sandwiches, salads, pizza, or other menu items at restaurants, it’s certainly a key component in giving food the flavor people love.
Some 90 percent of limited-service restaurants mention...
Industry News
The International Franchise Association Franchise Education & Research Foundation announced it is accepting applications for its annual NextGen in Franchising Global Competition, a worldwide program that engages young entrepreneurs seeking careers and business opportunities in the...
Industry News
Fiesta Restaurant Group, Inc., parent company of the Pollo Tropical and Taco Cabana fast casual restaurant brands, announced that Tim Taft, Fiesta's CEO and president, has informed the board of directors that he has decided to retire as CEO,...
Industry News
Del Taco Restaurants is expanding its New Mexico presence with five new locations, two recently opened and three in development. Building upon the brand’s success in the southwestern United States, Del Taco opened a new restaurant in Farmington last year, then in Alamogordo in July, and is...
Industry News
Dickey’s Barbecue Pit has just executed a development agreement for three new stores just south of Los Angeles. The new stores will be located in Lomita, Hawthorne and El Segundo, and will be owned and operated by Alex Roth who also owns the Dickey’s location in Redondo Beach. The Hawthorn...
Industry News
The Wendy's Company announced today that Peter Garnica from Batavia, Illinois, has been named as the top General Manager (GM) in its global restaurant system for 2016.
Peter Garnica of Batavia, Illinois, raises his arms in celebration after being named as the top restaurant GM in Wendy's...
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Like so many who go on to make a career in foodservice, Jeff Rigsby landed a job at a quick serve when he was in high school.
Read the ProfilesBrowse the Big ChartSee The ContendersSegmentsBurgerSnackSandwichEthnicChickenPizzaSeafood1.McDonald’sIn the few years leading up to 2015, McDonald’s painted the picture of a kingdom in decline.
Since opening its first restaurant in Denver in 1993, Chipotle Mexican Grill has redefined the world of limited-service dining.
It’s no secret that technology has changed nearly every facet of the quick-service industry, from back-of-house software and cooking equipment to the automation of the guest experience.