Top QSR and fast casual chains navigate new supply chain strategy to streamline business.
Emerging concepts are shaking up the supply chain.

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The strong gains of early 2015 ebbed in the second half of the year.

Special Report

How growing quick serves decide it’s time to enter a given market.
Human Resources
Back of House
Industry News
Last night as the Carolina Panthers faced off against the Denver Broncos, NFL and Super Bowl 50 official pizza sponsor Papa John’s introduced its new Quality Guarantee. Under this platform, customers who are dissatisfied with their purchase can tell the brand where it fell short and receive another...
New York City based fast casual company innovates as restaurant incubator.
Fast Casual
In the foodservice world, most multiunit franchise companies are content with filling out their portfolio with a suite of franchised brands. Fast-casual industry taking off? Sign on with one of the hot new upstarts. Need a pizza concept to complement your offerings? There are dozens of options...
New fast casual and QSR chains use hyper local food in healthy and nutritious menu.
Consumer Trends
One moment of clarity changed everything for the cofounder of Tender Greens, the Los Angeles–based Fast Casual 2.0 chain whose motto is “Slow food done fast.” It was 25 years ago, and Erik Oberholtzer, then a cook just out of culinary school, found himself working in the already-legendary kitchens...
Top QSR chains leverage big data to strategically build new business.
Outside Insights
Note: This is the second article in a two-part series about why and how to boost your bottom line by embracing restaurant information management. Read the first article here. To catch you up, here’s a summary of the first article in this series: Multiunit operators should embrace their big data...
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Industry News
Every Friday during football season, Charlotte, North Carolina–based Bojangles’ feeds another neighboring enterprise, the Carolina Panthers. When the Southeast team headed westward to take on the Denver Broncos for Sunday’s Super Bowl game, Bojangles’ was determined to keep its Friday tradition and...
Consumer Trends
When it comes to creating loyalty among Millennial consumers, the right approach is something of a mystery for many operators. After all, the 18–34-year-old population in America is hugely diverse with a variety of views, lifestyles, and consumer tastes. Nevertheless, experts say brands can embrace...
Industry News
While Carl’s Jr. and Hardee’s continue to push the envelope stateside with new menu items like the Steakhouse Thickburger and newly nabbed celebrity Chef Michael Voltaggio to promote it, their parent company’s international division is even busier. Last year was the fifth year in a row that CKE...
Fast food health movement chooses between quality and nutritious ingredients.
Nutrition
As a growing slice of consumers look for fast, affordable, and quality meals, the quick-service industry is uniquely positioned to fill such a need. At the same time, widespread calls to make fast food healthier have put some chains at a crossroads where they grapple to improve quality without...
QSR operators dish raw and uncooked foods to improve healthy eating.
Like other trends that embrace certain extremes and require more than a touch of sacrifice on the part of followers, the raw food movement’s appeal has been—up to this point, anyway—fairly limited.It is unknown exactly how many Americans today completely eschew cooked foods and sti
Top QSR chains leverage big data numbers for restaurant business success.
In April, Josh Patchus began his new job at Cava Grill, the upstart Washington, D.C.–based fast casual.In a world of cooks and cashiers, marketers and managers, Patchus acknowledges that his title—chief data scientist—is an odd one, seemingly out of place at the emerging 14-unit Me
Top QSR franchisee in North Carolina shares ideas for connecting with community.
Like so many who go on to make a career in foodservice, Jeff Rigsby landed a job at a quick serve when he was in high school.
Top QSR chains finance global growth through new business funding.
When it launched its first restaurant in Mexico, BurgerFi learned the real-world costs behind international expansion.
QSR chains take notes from Millennial led startup companies to innovate business.
When Manny Carral started Revolucion Coffee + Juice in San Antonio four years ago, he thought he was going into unfamiliar territory. The California transplant had no background in food or beverage service and had recently moved to Texas.