Industry News
The word “change” has surrounded McDonald’s lately. From mobile ordering to increased delivery, the fast food leader has promised significant innovations in the coming months. On Thursday, it delivered another “part of a continuing food journey.” By mid-2018, all Quarter Pounder burgers at the...
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Industry News
Turning away from racy ads that have drawn criticisms as being offensive and objectifying, Hardee’s and Carl’s Jr. are putting the focus on food in a new campaign. In spots declaring the chains “Pioneers of the Great American Burger,” parent company CKE highlights food items and practices that it...
Outside Insights
Whether it’s to text, tweet, photograph, email or check in, around 80 percent of the U.S. population use mobile devices to make everyday tasks easier. Simply put, mobile rules. As a channel, it represents a huge opportunity for the quick-service industry. Not only to improve the overall guest...
Industry News
Given that Starbucks built its empire around the social experience, it’s no surprise to see the coffee giant ranked as the top “Conversation Commander” in the business. In the first TotalSocial rankings, released by Engagement Labs Wednesday, Starbucks was No. 1 in the list’s top 10 quick-service...
Design
They say history repeats itself, with trends coming and going and coming again in fashion, food, politics, pop culture, and even restaurant design. That seems to be the case with shipping-container buildouts, a trend that popped up around 2011, fizzled out, and is now slowly making a return at both...
Menu Innovations
Allowing diners to customize menu items has been part of the quick-service firmament for years, but increasing demands from younger diners make the build-your-own-meal platform a must today. In fact, while speed has been key to the quick-service experience, it might now be playing second fiddle to...
Industry News
It's that time of the year again: QSR is looking for the quick-service industry’s best franchise deals. Weighing investment figures, sales trends, corporate support, and franchisee satisfaction, among other things, we've produced one of the industry's annual can't-miss franchise reports for the...
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Industry News
Chipotle’s comeback appears to be resonating with its customers. In the 2017 Temkin Experience Ratings released Monday, the fast casual leader finished tied for second in the survey’s quick-service restaurant ratings. Overall, Chipotle was fourth out of 331 companies across 20 industries. The brand...

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Great barbecue might not always call to mind New York City, but that’s exactly the reason the founders of Mighty Quinn’s Barbeque thought the concept would be a fast-casual success in the Big Apple.“New York is so diverse in dining destinations,” says Micha Magid, a cofounder
Jaime Grunlan's team at Texas A&M work on their thin coating polymer product.
A discovery thousands of times smaller than a human hair could completely redefine how restaurants serve their food.
There never was supposed to be a real meal—particularly one with an official name—that landed between dinner and breakfast.
Common knowledge would suggest a company’s management or board of directors best knows which path the organization should take to success.
“One of the non-negotiables for us was having something where people could truly build their own experience. It created a sense of democracy where everyone could participate in that food creation process.
Controversy surrounding genetically modified organisms (GMO) continues to sow doubt about them among consumers, despite being deemed safe to eat by the FDA and the National Academy of Sciences.