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  • McAlister's digital ordering.
    Focus Brands’ New Digital Strategy Could Be a Game-Changer
    Papa Johns
    Papa Johns is Taking its Own Pizza Path
    The Halal Guys NFT.
    The Halal Guys Explores Potential Power of NFTs
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      KFC exterior restaurant.

      KFC Leader Kevin Hochman to Become CEO of Chili's

      McAlister's digital ordering.

      Focus Brands’ New Digital Strategy Could Be a Game-Changer

      Starbucks employee ties their apron.

      Starbucks to Pay Travel Expenses for Workers Seeking Abortions

      Don Fox

      The National Restaurant Association Show: It’s Great To Be Back

      McDonald's exterior.

      McDonald's to Sell Russian Business

      Sponsored Content

      Quisitive Payments Intelligence hero
      The Race for First-Party Customer Data: Here’s How to Win
      Whoever owns the customer data owns the relationship. Thanks to a trove of detailed data formerly off-limits to operators, restaurants have the power to transform the customer experience.
      One tech platform helps restaurants manage multiple operational challenges.
      Take Control of Labor, Supply, and Costs All at the Same Time
      One tech platform helps restaurants manage multiple operational challenges.

      Chain News

      Top Headlines

      Wingstop releases a lineup of chicken sandwiches.
      Wingstop to Test 11 Chicken Sandwich Flavors
      The pilot will occur at more than 60 units across four markets.
      Krispy Kreme Cinnamon Rolls.
      Krispy Kreme Leans Into its Biggest Growth Driver
      The brand added nearly 2,000 global points of access in Q1
      Panera launched a new drink subscription for all self-serve beverages.
      'Unlimited Sip Club' Drives Record App Activity for Panera
      The promotion resulted in more new installs than the coffee launch.
      Wendy's exterior of restaurant.
      Wendy's Holds Steady in Face of Historic Inflation
      Unit growth is picking up across the burger chain's system.
      Zoup! Eatery soup and salad.
      Saladworks Parent WOWorks Buys Barberitos and Zoup!
      With the move, the company will end 2022 with more than 400 stores.
      Dutch Bros Coffee
      Dutch Bros Shocked by 'Confluence of Cost Pressures'
      Financial expectations have been lowered, but not development goals.
      Read More

      Most Popular

      Two footlong Subway sandwiches.
      The 37 Biggest Fast-Food Chains in America
      Taco Bell exterior of a drive-thru.
      America's 50 Biggest Fast-Food Chains
      Shaquille O'Neal and Big Chicken.
      The 40/40 List for 2022: America's Hottest Startup Fast Casuals

      Top Stories

      A rendering of Cinnabon Swirl.
      Cinnabon, Carvel to Form Ultimate Sweet Treat Concept
      The first test locations are scheduled to open in March 2023. 
      Pizza Hut employee carrying a pizza for delivery.
      Driver Shortage Squeezes Pizza Hut, Competitors
      Brands are beginning to explore third-party networks.
      McDonald's Golden Arches.
      McDonald’s Not Losing Sight of Value as Inflation Soars
      The fast-food giant remains in "share-taking mode."
      Portillo's drive thru employees pose for a photo.
      Portillo's Lifts Sales with Industry-Best Staffing Levels
      Stores earn as much as $5,000–$6,000 per hour.

      Fast Casual 2.0

      Crave Hot Dogs & BBQ beer glass
      Crave Hot Dogs and BBQ Inks Deal to Open in Philadelphia
      It will be the chain's 56th store.
      Crumbl Cookies variety.
      Crumbl to Open First Store in Hawaii
      The store will bring more than 50 jobs.
      Luna Grill Fresh Med lineup.
      Luna Grill Bolsters Chicken Wrap Lineup
      The wraps are priced at $10.49.
      Pita Chip’s menu features salad bowls, rice bowls, and pita wraps filled with fresh falafel, chicken shawarma, beef shawarma, and roasted vegetables, as well as hummus and sides.
      Pita Chip Prepares for First Suburban Location in Yardley

      Employee Management

      Michelle Morgan.
      Zaxby's Names Michelle Morgan First Chief People Officer in Company History
      Portillo's drive thru employees pose for a photo.
      Portillo's Lifts Sales with Industry-Best Staffing Levels
      Stores earn as much as $5,000–$6,000 per hour.
      Smiling restaurant employee behind counter.
      3 Errors to Avoid in Your Restaurant's Hiring Plan
      It’s time to rethink how you treat employees in the workplace.
      Starbucks exterior location.
      Inside Starbucks' Billion-Dollar Plan to Catch Up After COVID
      The coffee giant's investments are trailing its demand, CEO says.
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      Special Reports

      Taco Bell Defy restaurant oncept.
      The Future of Fast Food is a Cross-Channel World

      The post-COVID restaurant consumer has spoken, and they're taking operators right into an era of convenience.

      Greg Flynn.
      Inside the Making of Greg Flynn’s Franchising Empire

      What does it take to build one of the biggest franchise companies in restaurant history? Discipline and a perpetual focus on the bigger picture, Greg Flynn says.

      Popeyes president Sami Siddiqui.
      Popeyes at 50 Has Never Looked Better

      As it turns out, the now-famous chicken sandwich wasn’t the end-all for the classic chain—it merely set the stage.

      QSR Uncut Podcast

      The QSR Podcast

      Trends Shaping The Coffee Shop of the Future
      Sanjiv Razdan, president of the Americas and India for The Coffee Bean & Tea Leaf, chats with& QSR about inno­va­tion and the java industry coming out of COVID-19. 
      On Demand!
      How to Increase Profits without Increasing Headcount
      Watch Now
      On Demand!
      Post Pandemic Recovery and Growth for Restaurants
      How operators are driving guest frequency and spend by making the radical shift from mass marketing to one-to-one marketing
      Watch Now
      On Demand!
      Identify, Track, and Engage with 100% of your Customers Without the Need for Opt-in
      Watch Now
      Hardee's rendering.
      How COVID Forever Changed the Future of Fast-Food Design

      From drive-thru-only designs to multiple-lane models and much more, the quick-service industry might never look the same in the wake of COVID. 

      Panera drive-thru.
      Welcome to Panera Bread: The Next Generation

      In motion before COVID, but sent into hyper-drive, a new look and experience at the fast-casual leader is starting to ramp up.

      CAVA wrap being held on a table.
      Why the Pandemic Only Made Fast Casual Stronger

      Despite early struggles, COVID-19 spawned a new generation of fast casuals to be reckoned with.

      Big Chicken team.
      The 40/40 List

      This group of fast casuals has weathered the storm and is ready to thrive in the most dynamic operating environment on record.

      Slim Chickens employees serving customers.
      QSR’s Breakout Brand of 2021: Slim Chickens Hits Another Gear

      In what’s become perhaps the most-bursting world of quick service, Slim Chickens has had no trouble standing out.

      Recent News

      Coca-Cola Launches Freestyle Machine Designed for Drive-Thru Experience
      Deliveroo and McDonald’s Announce Global Strategic Partnership
      Pizza Guys Expanding in LA with Chatsworth Opening
      Cousins Subs and Summerfest Team Up for VIP Experience
      Crave Hot Dogs and BBQ Inks Deal to Open in Philadelphia
      Crumbl to Open First Store in Hawaii

      Subscribe to A.M. Jolt

      The five times weekly e-newsletter that keeps you up-to-date on the latest industry news and additions to this website.

      Smart Chain Reports

      The Drive Thru of the Future
      Sign of the Times (Digital Signage)
      The Power of POS
      The Power of Packaging
      Spotlight on Safety
      Kitchen Tech
      Tackling Takeout (Off-Premises Solutions)
      The Future of Drive Thru
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      POS Systems & Equipment

      Watson Distributing

      7137 Remmet Ave.
      Canoga Park
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      North Lake Properties

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      356 Longs Pond Road
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      803-609-5971

      Space for Lease in Lexington SC with Starbucks as Co-Tenant.

      Ovens, Griddles & Ranges

      Earthstone Ovens Inc

      6717 San Fernando Rd
      Glendale
      CA
      818-553-1134
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      Scout Services - Nationwide Permit Expediters

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      The nation's leading commercial construction permit expediting company with (more)
      Find restaurant equipment and suppliers
      Start Now!

      Customer Experience

      Taco Bell Defy restaurant oncept.
      The Future of Fast Food is a Cross-Channel World
      Robots in Restaurants—No Longer Just a Fantasy
      Inside Starbucks' Billion-Dollar Plan to Catch Up After COVID

      Drive Thru

      Chick-fil-A drive-thru employee handing food out the window.
      Chick-fil-A’s Packed Drive-Thrus During COVID Weren’t a Mirage
      How COVID Forever Changed the Future of Fast-Food Design
      Welcome to Panera Bread: The Next Generation

      Restaurant Operations

      Greg Flynn.
      Inside the Making of Greg Flynn’s Franchising Empire
      How Restaurants Can Win the Delivery-Only Game
      Driver Shortage Squeezes Pizza Hut, Competitors

      Emerging Concepts

      Roll-Em-Up Taquitos.
      Why Roll-Em-Up Taquitos is One to Watch
      Huey Magoo’s Journey to Chicken Tender Stardom
      Wing Snob Emerges as Worthy Competitor in Growing Food Category

      Marketing & Promotions

      McAlister's digital ordering.
      Focus Brands’ New Digital Strategy Could Be a Game-Changer
      Wingstop to Test 11 Chicken Sandwich Flavors
      Krispy Kreme Leans Into its Biggest Growth Driver

      Business Advice

      Burger and fries on a wooden table.
      The Delicate Art of Menu Pricing
      Ghost Kitchens: Here to Stay or Ready to Disappear?
      Popeyes at 50 Has Never Looked Better

      Technology

      Panera launched a new drink subscription for all self-serve beverages.
      'Unlimited Sip Club' Drives Record App Activity for Panera
      How Restaurants Can Take Back Control of On-Demand Food
      Sweetgreen's New Restaurant Concept Goes Fully Digital

      Menu Innovations

      Wendy's exterior of restaurant.
      Wendy's Holds Steady in Face of Historic Inflation
      Papa Johns is Taking its Own Pizza Path
      El Pollo Loco Finds the Beef and Reaps the Rewards

      Health & Wellness

      Crisp & Green yoga.
      What Wellness Means Now for Restaurants
      The Missing Puzzle Piece of the Workforce Crisis
      McDonald's Happy Meals are Still Getting Healthier

      Fast Food

      Don Fox
      The National Restaurant Association Show: It’s Great To Be Back
      How McDonald's Built its Educational Benefits Platform
      Starbucks Revives Coffee Masters in North America

      Consumer Trends

      Starbucks employee holding holiday cups.
      Will Starbucks' Sales Suffer from Union Battle?
      The Changing Life of a Restaurant CMO
      Should Restaurants Buy Into the Crypto Craze?

      Employee Management

      Portillo's drive thru employees pose for a photo.
      Portillo's Lifts Sales with Industry-Best Staffing Levels
      3 Errors to Avoid in Your Restaurant's Hiring Plan
      Noodles & Company Puts Employees First in New Brand Platform

      Franchising

      McDonald's exterior.
      McDonald's to Sell Russian Business
      Saladworks Parent WOWorks Buys Barberitos and Zoup!
      Wingstop's COVID Journey Gets Bumpy, but Not Uncomfortable

      Finance

      Dutch Bros Coffee
      Dutch Bros Shocked by 'Confluence of Cost Pressures'
      Slutty Vegan Notches Growth Capital from Danny Meyer's Investment Group
      Burger King Sheds Light on 'Reclaim the Flame' Comeback Plan

      Fast Casual

      Shake Shack drive-thru.
      Shake Shack's Development Dreams Heat Up
      The Halal Guys Explores Potential Power of NFTs
      How Shake Shack is Becoming an Employer of Choice
    QSR cover

    Subscribe To QSR

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    Food

    • Beverage
    • Breakfast
    • Burgers
    • Desserts
    • Health & Wellness
    • Marc Halperin: Resident F&B Expert
    • Menu Innovations
    • Pizza
    • Sandwiches

    Operations

    • Back of House
    • Business Advice
    • Charitable Giving
    • Customer Experience
    • Design
    • Drive Thru
    • Employee Management
    • Legal
    • Ordering
    • Outside Insights
    • Restaurant Operations
    • Start to Finish: What Inspires Execs
    • Sustainability
    • Technology

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    • Emerging Concepts
    • Fast Casual
    • Finance
    • Franchising
    • Marketing & Promotions

    Reports

    • QSR 50
    • Drive-Thru Study
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    • Download Center
    • Franchise Opportunities
    • Find a Supplier
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    Events

    • Webinars
    • Fast Casual Meet Ups
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