The strong gains of early 2015 ebbed in the second half of the year.

Special Report

How growing quick serves decide it’s time to enter a given market.

Current Feature

Aurify Brands is building an innovative new fast-casual strategy.
Executive Insights
New fast casual and QSR chains use hyper local food in healthy and nutritious menu.
Consumer Trends
One moment of clarity changed everything for the cofounder of Tender Greens, the Los Angeles–based Fast Casual 2.0 chain whose motto is “Slow food done fast.” It was 25 years ago, and Erik Oberholtzer, then a cook just out of culinary school, found himself working in the already-legendary kitchens...
Top QSR chains leverage big data to strategically build new business.
Outside Insights
Note: This is the second article in a two-part series about why and how to boost your bottom line by embracing restaurant information management. Read the first article here. To catch you up, here’s a summary of the first article in this series: Multiunit operators should embrace their big data...
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Industry News
Every Friday during football season, Charlotte, North Carolina–based Bojangles’ feeds another neighboring enterprise, the Carolina Panthers. When the Southeast team headed westward to take on the Denver Broncos for Sunday’s Super Bowl game, Bojangles’ was determined to keep its Friday tradition and...
Consumer Trends
When it comes to creating loyalty among Millennial consumers, the right approach is something of a mystery for many operators. After all, the 18–34-year-old population in America is hugely diverse with a variety of views, lifestyles, and consumer tastes. Nevertheless, experts say brands can embrace...
Industry News
While Carl’s Jr. and Hardee’s continue to push the envelope stateside with new menu items like the Steakhouse Thickburger and newly nabbed celebrity Chef Michael Voltaggio to promote it, their parent company’s international division is even busier. Last year was the fifth year in a row that CKE...
Fast food health movement chooses between quality and nutritious ingredients.
Nutrition
As a growing slice of consumers look for fast, affordable, and quality meals, the quick-service industry is uniquely positioned to fill such a need. At the same time, widespread calls to make fast food healthier have put some chains at a crossroads where they grapple to improve quality without...
Industry News
The story behind KFC’s new Nashville Hot Chicken begins even further back than Colonel Sanders’ time. And as with many great fables, it’s a story of love and revenge. According to legend, a woman living in Nashville, Tennessee, thought her husband was cheating on her, so she cooked his chicken...
Top QSR chains add more vegetable menu options to appeal to health conscious Millennials.
Menu Innovations
For many of us, the sound of our moms’ admonition to eat our vegetables still echoes through our memories. But no chiding is necessary for an increasing number of Americans. The inherent health benefits of veggies have been buttressed by innovative and creative chef-inspired recipes that make even...
When vomit, diarrhea, or other bodily excretions mar the environment in a quick-service restaurant, a rapid, well-planned response is imperative. It’s essential to clean and disinfect the contaminated area promptly to prevent the spread of illness and protect the health of guests and empl
Quick service operators develop innovative potato dishes as menu options.
Consider the spud. Sure, it’s often thought of as a simple, standard restaurant staple—and in the quick-service field often relegated to the side of the plate or presented in fried format—but it also can be the subject of inspiration and kitchen creativity.
Fast food brands discover restaurant design can affect customer behavior.
A study sponsored by CKE brand Hardee’s revealed a correlation between a restaurant’s interior design and its customers’ healthy dining habits.While the study, “Music & Light,” was conducted at Cornell University’s Food and Brand lab in Ithaca, New York, in 20
Chances are that when you hear the term “big data,” you think of Ph.D. candidates slaving over massive banks of computers—not restaurants.
Top QSR chains finance global growth through new business funding.
When it launched its first restaurant in Mexico, BurgerFi learned the real-world costs behind international expansion.