How has guest behavior changed throughout the pandemic? It’s an ever-evolving debate.

The fast casual is also backing a plant-based food innovator.

A driver shortage is giving rise to third-party delivery, and a host of other changes.

Cold drink consumption has soared in recent years, and shows no signs of slowing. But overall foot traffic is slowing in recent weeks.

Drug use and other disruptions were reported by employees.

Automation and optimization aren't going anywhere.

Digital engagement and core innovation are tapping into a fervent customer base.

And why it's suddenly a hot market for franchisees, both buying and selling.

After Eat Fresh Refresh last year, there's now a new way for customers to order.