Melt Shop launched as a grilled-cheese concept at the height of the fast-casual boom, but pivoted to maximize its growth potential. Here’s how it pulled that off.
The Chicken Sandwich and Impossible Whopper aren’t one-trick ponies for Restaurant Brands International. They’re building business for the long-term.
More than half of Chipotle's 150–165 planned new restaurants for 2020 will have a drive thru. But that's just the beginning of this story.
Jerry DePizzo has a steady gig as member of massively popular rock band O.A.R. But he's also going all in on an Ohio-based burrito concept.
The Drive-Thru Performance Study showed that Chick-fil-A’s speed of service is the slowest in the industry. But that’s not really the whole picture.
Chef Kevin Sbraga is elevating the hot chicken game with Sonny & Sons, which he thinks is tailor-made for the food-hall boom.
What kind of long-term effects will the off-premises boom have on the drive thru?
Despite the advantages, less than 20 percent of the brands in this year's study had one.
Which restaurant chains lead the way?
Today's options increasingly boast digital, dynamic screens that can do far more than list menu items.
The drive-thru lane has reigned in quick service for 70 years. But with off-premises booming and new technologies thriving, will drive thru ever be the same?
The human element remains strong, despite the rise of AI and other technology.
Industry veteran Greg Dollarhyde reflects on his illustrious career—and everything he’s learned along the way.
San Francisco–based Souvla thrives by bringing upscale restaurant elements to the fast-casual service world. Meet Charles Bililies, the man who brought Souvla to life.
Freddy’s COO and cofounder Scott Redler details how the company has modernized even as it serves a healthy dose of timeless Americana.
Cousins Subs’ vice president of marketing Justin McCoy offers a peek at how the Wisconsin-based chain refreshed its system in preparation for growth outside its home state.
Panda Express has the Asian category mostly to itself. But Teriyaki Madness is planning to change that.
magazine announced that its fifth Fast Casual Meet Up of 2019 will be held in New York City
We traveled to the industry's biggest annual event to talk with executives about what keeps them up at night, what they're most excited about, and where the industry goes from here.
Nekter Juice Bar cofounder and CEO Steve Schulze offers a look at the company's growth and explains how a fresh product and franchise model have helped it expand across the U.S.
For years Chipotle was fast casual’s gold standard. But then things came apart at the seams. Can new CEO Brian Niccol help it reclaim its glory?
Cofounder and CEO Michael Lastoria offers a look at how he’s flipped the script on the fast-casual pizza industry.
Whom does the restaurant industry admire most? Which brands get the most respect? We created a survey to find out.
The growing brand continues to transform Americans' perceptions of Mediterranean flavors and ingredients.
Blaze scored a major coup in securing LeBron James as investor and spokesman.
QSR's first-ever episode of "Fast Forward" digs into the story of one of the country's fastest growing brands.
Blaze Pizza has already conquered the explosive fast-casual pizza category. Now it’s turning its attention to much bigger aspirations.
Parent company to Arby’s, Buffalo Wild Wings, and Sonic, Inspire Brands is creating a business model that could upend everything we know about running a multi-brand portfolio.
Franchisees benefit from the company’s collective resources model just as much as the corporate team.
How quick-serve brands are keeping up performance in the ever-busier drive thru.