Category: Operations


Back of the House

Slim Chickens Signs 20-Unit Deal to Grow in Germany

Slim Chickens announced a significant milestone in its international expansion. BRG with Foodelity Group has signed a 20-location development plan in Germany.  Spearheading Slims into Germany, Foodelity Group is a sub-franchisee of Boparan Restaurant Group which currently operates 51 stores across the UK and Turkey, with its latest opening in Bromley. The established multi-unit operator […]

Pita Pit Revamps Menu with Mediterranean Focus

Pita Pit, the world’s first Mediterranean fast-food concept, is spicing things up with a revamped menu. Upholding their commitment to fresh, made-to-order meals, Pita Pit’s new menu boasts a variety of tasty offerings perfect for on-the-go Mediterranean fare. Building off its robust menu that includes fan-favorites like The Super Greek Pita, Chicken Souvlaki, and Ode […]

Sip Fresh Names Mike Norcup Director of Franchise Development.

Sip Fresh, the innovative fruit-based specialty beverage concept, has appointed seasoned executive, Mike Norcup, as Director of Franchise Development. Norcup brings two decades of sales development experience in the restaurant franchising and real estate industries that is coupled with personal experience as a business owner.  Most notably, he spearheaded franchising efforts for national brands including […]



Charitable Giving

Vitality Bowls Once Again Partners with Food Allergy and Anaphylaxis Connection Team to Raise Awareness

Upholding its dedication to food allergy safety and education, Vitality Bowls has announced a partnership with the Food Allergy and Anaphylaxis Connection Team (FAACT) for the fifth consecutive year. During Allergy Awareness Month this May, Vitality Bowls locations across the nation will unite to raise awareness and promote education surrounding food allergies. Throughout the month […]

Penn Station Raises Over $1M for People with Down Syndrome

Those with Down syndrome stand to benefit from a generous donation presented by Penn Station East Coast Subs at Sunday’s Cincinnati Reds baseball game. This leading fast-casual sandwich restaurant franchise continues its long-standing tradition of community support with the contribution of $153,964.43 to Down syndrome organizations across the Midwest. This year’s donation brings the total […]

Ben’s Soft Pretzels to Give Away Free Pretzels in Exchange for Donation to Nonprofit

Ben’s Soft Pretzels, the beloved purveyor of warm, doughy delights, is gearing up for a pretzel-filled celebration on National Pretzel Day, which falls on April 26th. As pretzel enthusiasts across the nation mark their calendars, Ben’s Soft Pretzels is rolling out an irresistible offer that combines philanthropy with indulgence. The Deal: Donate and Delight On April 26th, visit […]



Customer Experience

National Chemicals Releases Non-Caustic Beverage Line Cleaner

In response to the rising number of incidents where customers have unknowingly ingested caustic beer line cleaning chemicals, National Chemicals, Inc. has released its latest innovation of caustic-free beverage line cleaning solution, Vantage Duo.   “Historically, bar and restaurant operators had to accept the use of dangerous, caustic chemicals to clean beer lines. Vantage Duo provides […]

Questex Launches Bar & Restaurant Expo Texas

 Questex, the leading information and event services company focused on the experience economy, announces the launch of Bar & Restaurant Expo Texas, an extension of the nation’s largest and most influential gathering of bar and restaurant owners and operators. With the theme “Unlock your profit potential,” the event will bring together 4,500 bar, restaurant and hotel owners, operators, […]

Krispy Kreme Expands into Germany

Krispy Kreme, Inc. announced an agreement with restaurant group ISH Kreme to bring one of the world’s most loved sweet treats to Germany. Krispy Kreme will offer its iconic, fresh doughnuts to German consumers through a network of Krispy Kreme shops starting in Berlin. “We are excited to expand into Germany as it has been […]

Smoothie King Announces Promotions for National Teachers Day and National Nurses Day

Smoothie King is gearing up to honor the remarkable educators and healthcare heroes who shape our communities every day. As National Teachers Day (May 6th) and National Nurses Day (May 7th) approach, the chain announced special promotions designed to express our gratitude. There will be a two-day celebration exclusively available on Smoothie King’s Healthy Rewards App. From May 6th to […]


Pei Wei Plots Notable Growth and Menu Enhancements in 2023

The woks are burning bright at Pei Wei Asian Kitchen! After being acquired in 2019 by West Coast Capital, Pei Wei has been busy with enhancements to the flavor, growth and technology of the brand. Pei Wei’s partnership with Celebrity Chef Jet Tila has helped reinvent the menu with a wide variety of craveable pan-Asian […]


Shake Shack Opens First Drive-Thru in Southern Nevada

On Thursday, December 14, Shake Shack opened its first drive-thru location in Southern Nevada. The new Shack is the brand’s fifth location and first drive-thru in the state, located at 1830 W. Craig Rd., North Las Vegas, NV 89031. The first 100 guests attending the grand opening received a complimentary branded cold cup. Additionally, as […]



Bojangles Appoints Steven Gold Vice President of Real Estate

Bojangles announced a new Vice President of Real Estate. Steven Gold, the new VP of Real Estate, brings more than 30 years of experience in development to the Bojangles team. Gold boasts an impressive background in real estate development, most recently, for multiple retail, hospitality and restaurant brands, including multi-unit program development for FOCUS Brands […]





POS Solutions

Restaurants Fight Back Against Pandemic with Paytronix Order & Delivery

The toughest situations foster innovation and experimentation, and that’s just how companies using the Paytronix Order & Delivery platform have tackled the COVID-crisis. Paytronix Systems, Inc., recently highlighted five brands that have successfully ramped up their takeout business with such innovations as grocery and alcohol sales, a ghost kitchen, and email marketing to support their […]

PAR Technology Announces New Brink POS Software API Integration

ParTech, Inc., a leading global provider of point of sale  solutions to the restaurant and retail industries, announced today a new partnership with Altametrics and Hubworks, a leading provider of cloud-based enterprise restaurant systems that provides food, workforce, and supply chain management to the world’s most successful restaurant companies, including Denny’s, Taco Bell, and Pizza […]




Sustainability

Wendy’s Promises to Increase Access to Solar Energy for Franchisees

Wendy’s on Tuesday shared progress in sourcing renewable energy through its participation in community solar programs. Emissions reductions from these programs will advance progress against Wendy’s science-based targets to reduce absolute Scope 1 and 2 emissions by 47 percent, and Scope 3 emissions from franchisees by 47 percent per restaurant by 2030, both from a […]

Taco Bell Expands Recycling Program with TerraCycle

On Monday, Taco Bell is announcing the expansion of their popular recycling program with TerraCycle to also collect and recycle any brand of sauce dipping cups, souffle cups/lids & coffee creamer pods. To make it official, the program has been renamed the Taco Bell Sauce Container US Recycling Program. “Taco Bell’s category-wide recycling program, along […]

The Human Bean to Host Earth Day Giveback with Planting Partner Trees of the Future

The Human Bean is hosting its annual Earth Day Giveback at all locations across the U.S. next Monday, April 22nd. On this special day, every drink sold will result in one tree planted through Trees for the Future, an international nonprofit with 30+ years of history planting trees and teaching sustainable farming practices in impoverished communities. […]

Craveworthy Brands Forges Sustainability Partnership with Budderfly

Budderfly, the premier sustainability partner for businesses with repeatable footprints, announced a corporate partnership with restaurant platform company Craveworthy Brands to drive down energy consumption at Cravewothy’s corporate and franchise-owned restaurants. Craveworthy Brands owns, operates, and franchises multiple restaurant brands across the country, including Genghis Grill: where Budderfly’s Energy as a Service (EaaS) offering will first be […]

Restaurant Technologies Breaks its Own Sustainability Record

Restaurant Technologies broke its own sustainability record by recycling and converting more than 314 million pounds of used cooking oil (UCO) into renewable diesel or biodiesel in 2023, breaking the record set in 2022 by 25 million pounds. The company continues to help its 40,000 customers nationwide be more sustainable and reach their Environmental, Social, […]


Wow Bao Unveils New Mobile App with Lunchbox

Wow Bao unveiled a new mobile app with a fresh interface and all-in-one navigation that allows guests to order delivery anywhere, anytime from its over 700 virtual kitchens. Platforming with Lunchbox, a leading enterprise restaurant technology solution provider, users can now purchase Wow Bao from over 6,000 retailers nationwide all from the palm of their […]

VIVA Chicken Launches Updated App

VIVA Chicken, the fast-casual Peruvian rotisserie joint, is celebrating the launch of its updated app, which offers new and returning guests an even more seamless experience. Continuing to improve the way customers interact, order and earn rewards, the app is available for download now in the iOS and Google app stores. “We’ve seen how evolving our ordering processes has […]